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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Here’s How to Calculate Your Projects ROI

As you company grows, you will need to invest a good deal of the revenue that you take in to keep operations from falling into complacency. In order to get a good idea what investments would be most advantageous, doing a proactive ROI analysis of project you plan to undertake can put your business in a position to be able to properly anticipate every aspect of a successful project. Let’s take a look at the variables of an ROI analysis.

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The End of OneNote as You Know It, Part 2

Microsoft is effectively ditching OneNote 2016 in favor of the OneNote application bundled with Windows 10. The note-taking app will still be supported until October 2020, with extended support offered after that, but Microsoft will no longer be adding additional features to it, and is instead putting all of their efforts into making the version bundled with Windows 10 the definitive version. Here are some details to keep in mind when making the switch between these two solutions.

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Are You Putting Your Business at Risk by Neglecting Upgrades?

It’s expensive running a business, especially here in Upstate NY. For smaller businesses, sometimes making payroll or getting through the first of the month is a matter of being frugal or cutting back a little.

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Our Top 7 List of IT Myths and Wild Conspiracies

Being in IT, we’ve seen and heard it all. Between the campfire horror stories of technicians to the outlandish IT conspiracies and ‘home remedies’ that get passed around, we’ve decided to compile a list of some of our favorite IT and technology myths.

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The End of OneNote as You Know It, Part 1

OneNote, Microsoft’s note-taking application, will soon be reaching its end of life, along with the rest of the Office 2016 suite. Thankfully, most PC users already have the heir to OneNote 2016’s throne installed on their devices, so its end of life this October won’t be such a big deal.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

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Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

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Oneonta, New York 13820

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