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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

ALERT: A SMiShing Scam is Targeting the 607 Area

Mobile devices associated with the 607 area code are being targeted by text message-based phishing attempts, also known as SMiShing. It is important that you are able to identify these messages so that you aren’t added to the list of those fooled by them. The same also goes for your employees.

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None of VoIP’s Issues Are Enough to Prevent You from Using It

Voice over Internet Protocol (or VoIP) solutions were made to give organizations another means of utilizing a service that they were already paying for - their Internet connection. Of course, like any solution, VoIP can have its disadvantages, it is just that most of these disadvantages hinge only around the lack of a strong and reliable bandwidth connection.

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What Could Replace the Keyboard and Mouse?

We hope we aren’t dating ourselves too much by mentioning computer punch cards, but they were once the means of inputting data into a computing device… at least, until the now-ubiquitous mouse and keyboard came into the scene. This variety of interfacing with our devices now seems to be one of the few ways to practically use them. However, other interfaces have emerged - do any of them stand a chance of unseating the keyboard and mouse?

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It’s Never Too Late for a Business IT Resolution

Now that we’re halfway through the new year, how well have you kept up your New Year’s resolutions? If it isn’t well, don’t worry - you can make or adapt them at any time. This loophole even includes any resolutions you may have set for your business operations this year. So, let’s call this a do-over regarding your IT improvement resolutions.

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Tip of the Week: Sync OneDrive with Windows 10

Microsoft OneDrive is a tool that many organizations take advantage of for cloud-based file sharing and real-time access, but did you know that it can sync files to your desktop? OneDrive is often used to save Word, Excel, PowerPoint, and OneNote documents, so being able to access them on your Windows 10 device only makes it easier and more efficient to work on them. We’re going to walk you through how to set up this syncing. You can trust us when we say it could change your work life for the better.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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Oneonta, New York 13820

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