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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Microsoft Word, an Odyssey

Microsoft Word has been one of the most utilized software titles in the history of personal computing. Despite heavy competition, millions of people use it every day as their daily word processor. Today, we’ll take a look at the history of Microsoft Word, and how it has come to become such a powerful and popular software title.

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Tip of the Week: Understanding Bandwidth

I have a question for you: when did you last examine the bandwidth that your business Internet package provides you? This is a very important consideration to make, for the sake of your productivity. This week, we’ll offer a few tips on how the proper bandwidth can help you get much more out of your IT solutions.

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Is Having a Constant Stream of Notifications Necessary?

Anyone that has used a computer is familiar with the following scenario. A friend tells you a story about an app that is really useful or fun so you take a chance and download it. After you download and fire it up, you get a pop up asking if you want to allow notifications from that app. You blast “yes” just to get to the application and sometime later, you are asleep or working and you get a notification from the company behind the app you downloaded. Then you get another one, and another, and since you’ve blasted “yes” on 25 little pop-ups, you are getting a constant flow of notifications that you could completely do without.

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ALERT: Over a Million Asus Laptops Could Have Been Hacked

If you own an Asus laptop, there is a chance that a recent update could have installed malware, and we are urging anyone who has an Asus device reach out to us to have it looked at.

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Using Technology to Build Your Customer Relationships

Your relationships with your customers and clients are reliant on one thing more than any other: communication. In order to optimize this communication, many businesses are leveraging technology solutions, and are enjoying a variety of operational benefits as a result. Is your business one of them?

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

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330 Pony Farm Road Suite #2
Oneonta, New York 13820

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support@directive.com

(607) 433-2200