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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

In Business, What’s the Differences Between Intelligence and Analysis?

There’s a big difference between running a smart business and making smart business decisions, although one could say that one contributes to the other. More businesses than ever before are looking to their data to create better opportunities and make smarter decisions. We’ll take a dive into what the differences are between business intelligence and business analysis, as well as how they can contribute to your organization's success.

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How to Boost Your Business’ Success in 3 Easy Steps

Running a business is never easy. There are so many moving parts to juggle and decisions to prioritize, it can be easy to skip over key steps on the path to success. While good business savvy is obviously a key requirement for this success to happen, there are certain things that can be done to give your business an extra push in the right direction. Today, we’ll go over three such seeds of success.

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The Chrome Browser is Redefining Your Security

When you are surfing the web, do you know if you are secure? Typically, your browser will tell you when a site is secure or not. This is especially important if you are putting in sensitive information, like passwords or credit card information. Google Chrome is stepping up it’s game to keep users safe.

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CPT: When Faced With a Choice, We Have Twix Up Our Sleeve! [Video]

With all of the debate going on as to whether the left or right TWIX is superior in the media today, we decided to settle this for ourselves. The conclusion is that the Twix Cookie dessert recipe we had today is in fact the top Twix! Don’t get us wrong, the real-deal candybar is great... BUT when you don’t have to choose a side, start a debate, lose friends AND you get the entire gooey cookie to yourself; is there really a comparison?

Find out for yourself with the recipe below and let us know what part of the cookie was your favorite!

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Tech Term: Encryption Key

It is no secret that security is an absolutely crucial part of computing in the modern era. Data can very fairly be called the most valuable currency today, which means it needs to be protected. One way to do this is through the use of encryption keys. In this Tech Term, we’ll go over how these keys can protect your data, and how they do so.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

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