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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Should You Be Concerned About Cloud Security?

If you think that working with the cloud doesn’t have risks, think again. It’s inevitable that you’ll face security compliance concerns when it comes to your cloud-based data. If your organization has data stored in a cloud-based environment, you’ll want to pay particularly close attention to how compliance laws affect the way that you access and store this information. How can you make sure that your cloud-based data isn’t in violation of some cloud compliance laws?

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How to Compose a Successful Business Continuity Plan

If you don’t consider the worst-case scenario when preparing your business’ disaster recovery strategy, you’ll inevitably suffer from it when it does happen. Taking into account all of these nuances is one of the main ways your organization can prepare for such an occasion. All of these instances need to be considered when putting together your organization’s business continuity plan. We’ll discuss some of the major parts of it, and why they are crucial.

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Google Duplex Can Make Calls for You, and More

At Google I/O 2018, the latest occurrence of Google’s convention for developers, a stunning new technology was demonstrated to those in attendance. Called Google Duplex, it adds a new level of utility and capability to the Google Assistant, in that it enables the Google Assistant to make phone calls on the user’s behalf that are almost indistinguishable from human conversation.

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Gmail Gets Better with Chrome Extensions

Google has contributed many useful applications and utilities to the average computer user, but one of the biggest standalone contributions that Alphabet, Inc. has made is Gmail, its email program. While this communications tool is comprehensive on its own, it only becomes more useful when paired with the right extensions. Today, we’ll review some of the ones that can best help you boost and sustain high levels of productivity.

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Mobile Computing Works to Boost Productivity

Mobile technology is allowing businesses to make great strides in the way that they conduct their operations, but one of the key reasons why it has been so helpful is that it decreases their costs considerably. Thanks to developments in the way that mobile technology works, it can be fit into pretty much any business model, all the while improving your return on investment for your expensive technology solutions.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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