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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Get Rid of Those Filing Cabinets with Document Management

The file cabinet. It may be a staple of the office, but boy can they be a pain in the neck. Every file needs to be printed and collated only to be filed in a dingy file cabinet with the off chance that it will ever be needed again. For businesses that have a lot of paper filed away, a document management system can go a long way toward modernizing your organization, and providing a access-controlled database where you can find any file in seconds.

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Has Malware Made a Home in Your Router?

Hackers and cybercriminals, like most people, tend to gravitate towards high-reward activities. In this case, that means that focus is turning to creating malware that attacks the router, potentially infecting the users that leverage it to connect wirelessly to the Internet. Researchers at Kaspersky Lab recently discovered an example of such a malware, so today, we will review this threat and how to best protect your network.

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Tip of the Week: PowerPointing You In the Right Direction

When you need to put together a presentation, chances are that the solution you use is a little thing called Microsoft PowerPoint from the Office suite. It’s a great, user-friendly solution for most purposes, but are you taking advantage of it to the best of your ability? Here are some of the best ways that you can cut out unnecessary steps in PowerPoint.

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Tech Term: Bits and Bytes

Running a business sometimes requires attention to very minute details, and some things must be measured in order to achieve optimal efficiency. You’ve likely heard the terms bits and bytes used regarding data storage or transfer, but do you know what the difference is between them? Today’s tech term is dedicated to this explanation.

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Smart Technology: An Update

The term “smart technology” has been around for a while. There are now millions of products that are now “connected”. They include smart forks, smart tortilla makers, and most inexplicably, a smart egg tracker; and, that’s only in the kitchen. For most people, the smart tech that they are considering is that of Internet-connected devices that actually have some day-to-day practical utility. Today, we will look at some sectors of the smart technology industry that are making great headway as we speed toward a ubiquitously-connected future.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

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Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

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