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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tech Term: Modems and Routers

The Internet is a valuable tool that can be accessed through a wired connection and wirelessly via Wi-Fi, but the devices that offer these connections can be somewhat complicated and difficult to understand. If you don’t know which device does what, you’re in for a treat--today’s tech term will examine the differences between the modem and the router.

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Can You Recognize the Risks that Appear in Your Email?

Email is often touted as a favorite medium for launching cyberattacks against businesses and individuals. This is because it’s easy to hide the true intent behind an email attack within its contents, whether they are embedded images in the message itself, or links to external sources. How can you know for sure whether the links in your email inbox are legitimate?

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Four Questions to Ask Your Cloud Provider

The cloud has revolutionized the way that businesses approach computing. Companies can implement solutions in a flexible and accessible model that makes it much easier to take advantage of technology solutions. Yet, you should know that not all clouds are the same, and you can’t treat them as such. Here are four questions that you need to ask your cloud provider about the services that you’ve been rendered.

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Spring Cleaning Your Business and Its Technology

Spring seems to be the natural time, after what are commonly dreary winter months, to revitalize and refresh your environment - why shouldn’t your business be included? Not only does it help your operations, a clean environment also has many direct benefits for your employees. Let’s review the effects of keeping your business, and its technology, in order.

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CPT: It’s A Dog-Eat-Dog World During Crock-Pot Thursdays! [VIDEO]

This Crock-Pot meal was unlike any other. We’ve had our share of attempted tricks at getting to the front of the food line, but the team has become fierce! This week, Pat decided to outsource his duty of defending the treats that lay within the kitchen boundaries to the “Big Dogs.” Watch the video below to see if Pat’s sly-dog plan was a success!

This recipe for Cheesy Taco Bake will have you begging for more! Try it for yourself… we double-dog-dare you!!

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

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Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

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Oneonta, New York 13820

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