Directive Analytics

Directive Blog

Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

MACH Architecture is a Revelation for Small Businesses

Businesses are constantly seeking ways to build agility. Like many things, it’s not as easy as just saying it.  If your current technology feels more like a roadblock than a launchpad, it might be time to explore some different strategies. Let's talk about MACH architecture, the powerful framework designed to build a flexible, scalable, and future-ready digital workplace.

0 Comments
Continue reading

The Many Benefits of Implementing a Cloud Solution for Your SMB

The cloud is an essential piece of technology for any modern business, but how much do you actually know about the cloud in 2025? Any business can leverage the cloud, from small businesses to large enterprises. Let’s discuss what the cloud is, what it does, and how it can help your business reimagine its operations.

0 Comments
Continue reading

What Impact Will SaaS Have on Your Business?

You might remember the good old days of software, and by “good old days,” we mean “good old days of tedium, installing software on computers one by one.” 

Software as a Service, or SaaS for short, has put an end to those days and has made way for better options for SMBs. Today, we want to look into these subscription-based tools and showcase their benefits.

0 Comments
Continue reading

The SaaS Advantage for Small and Medium-Sized Businesses

Remember buying software on disks and installing it, computer by computer? Thankfully, those days are long behind us. Today, Software as a Service (SaaS) offers powerful advantages, especially for small and medium-sized businesses.

Let’s explore how you can benefit from these subscription-based tools. 

0 Comments
Continue reading

Three of the Best Reasons Why VoIP Should Be On Your Radar

VoIP, or Voice over Internet Protocol, is great. It can be a pivotal tool to help you transform your business’ communications infrastructure, provided you implement it with intention. Today, we want to share three of the biggest benefits your business can expect to enjoy from switching to a VoIP solution.

0 Comments
Continue reading

Public, Private, and Hybrid Clouds: Which One is Right for You?

Whether you’re aware of it or not, you’re likely already utilizing the cloud in at least some capacity. The trick is to find the best way to manage your business’ cloud so that it works for your organization’s specific needs. Today, we want to look at the different types of cloud management policies and why you need to weigh your options to get the most value for your business.

0 Comments
Continue reading

Cloud-Hosted Communications Can Have a Big Impact

Communications are an important part of any business’ offering. This can be as simple as having a phone line to as complex as to need integration of multitude of different tools designed to push your business forward.

0 Comments
Continue reading

The Main Benefits of Using a Private Cloud

Many organizations have become reliant on cloud computing due to its cost efficiency and accessibility to computing resources. However, complications with data security often arise. One way to gain control and maintain accessibility is to use a private cloud. This article explores why a business might choose a private cloud over more affordable public cloud platforms.

0 Comments
Continue reading

Top Five Cloud Deployment Tips

Doing business using the cloud is now commonplace, but every business is different and needs to fit its IT infrastructure to its operational requirements. This is possible, but trying to fit a one-size-fits-all solution into a complicated operational structure will cause more harm than good. In this month’s newsletter, we wanted to give five general tips to consider when you want to deploy the cloud in your business.

0 Comments
Continue reading

Cloud Deployment Tips to Help Build a Better Infrastructure

Cloud computing has become a massive benefit for modern businesses, but every company has unique needs that require tailored technology solutions. A one-size-fits-all approach can be detrimental and leave you wasting money or worse—not getting the value out of your investments. In this month's newsletter, we offer five key tips for effectively deploying cloud services in your business.

0 Comments
Continue reading

You Can’t Win ‘Em All, but You Can Be Ready

For competitive people, hearing the words “can’t win ‘em all” is infuriating. You want to win! These words, however, are completely true. Sometimes in business, you just lose. You may not be able to meet every deadline or win every sale, but there are things you can do to put your business in the best position to meet your goals. Today, we thought we would list a few things having the right technology strategy can do to help your business.

0 Comments
Continue reading

Public, Private, or Hybrid? Choosing the Best Cloud Solution for Your SMB

The cloud is a remarkable innovation that businesses of all industries and sizes can utilize to scale growth and operations. How you use the cloud, though, will change depending on your company's specific pain points and requirements. How can you invest in a cloud solution that ticks all your boxes? It starts with assessing whether you want to utilize a public, private, or hybrid cloud infrastructure.

0 Comments
Continue reading

Three of the Most Helpful SaaS Applications Out There

Software is an important part of any business’ toolset, and for small businesses, Software as a Service, or SaaS, is the most cost-effective way to take advantage of it. The most profitable companies in the world run on SaaS, and so too can your business. Let’s go over some of the most powerful solutions your organization can implement in the realm of software and how they can benefit your success.

0 Comments
Continue reading

Four Ways Your Business Can Benefit from the Cloud This Year

Through cloud-based technology, your business can change the way it operates in countless different ways, all of which can benefit you in the long run. If you haven’t yet considered cloud-based solutions for infrastructure, then you could be missing out on some of the greatest innovations of the past decade. Here are some ways your business can start to leverage the cloud to its advantage.

0 Comments
Continue reading

The Cloud Has Everything!

It was only a few years ago when many of us in the IT industry simply did not trust the cloud. There was too much at stake and there simply weren't the robust options that have come in the subsequent years. Obviously, this has changed pretty rapidly and today’s cloud options are quickly becoming the norm.

0 Comments
Continue reading

Cloud Options Your Business Should Consider

The cloud has turned out to be a complete game changer for the way people compute. For any business, this can offer opportunities that would not be possible without cloud computing. This week, we take a look at the different types of cloud computing with an eye toward how small businesses can gain value from choosing them.

0 Comments
Continue reading

Over 90% of Businesses Use Cloud Computing, and for Good Reason

Most businesses who utilize the cloud report that they have managed to cut costs while still getting the resources they need to perform to spec. Businesses can use the cloud for processing and storing data, as well as application deployment, making it a very dynamic solution to a business’ needs. However, you cannot make decisions based on cost alone. Here are some other factors to consider.

0 Comments
Continue reading

Why Otsego County Businesses Should Replace their Phone System with VoIP

Considering how essential telephone services are for just about any organization, it’s surprising how limited—and expensive— telephone service providers here in Otsego County are. Between the lack of support and, again, the costs that are involved, they’ve dropped the ball…and yet, they still expect businesses to play.

Not only do businesses here in Otsego County deserve better, better options are available.

0 Comments
Continue reading

Consider a Switch to VoIP this Year

The telephone, as a technology, has been around for quite a while, more or less serving businesses for that entire time. Of course, we’ve seen quite a few advancements in telephony over the years, which has helped it to remain a cornerstone of modern business communications to this day in the form of Voice over Internet Protocol, or VoIP.

0 Comments
Continue reading

The Pros and Cons of Cloud Reliance

Rarely is there a problem that a cloud solution cannot fix, and as such, businesses are more often turning to the cloud to find ways to handle the many challenges presented to them on a daily basis. Is this reliance on the cloud a good thing, or does it hold businesses back? Let’s take a look at what can happen as a result of overreliance on the cloud.

0 Comments
Continue reading

Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

Contact Us

330 Pony Farm Road Suite #2
Oneonta, New York 13820

Mon to Fri 9:00am to 6:00pm

support@directive.com

(607) 433-2200