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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

A “Disaster” Covers More Than You’d Think

What one organization considers a disaster might be much different than what another business might see as disastrous. Perhaps one sees the loss of a few hours and a few files as something that can be recovered, while another sees every lost moment and each iota of data as a catastrophe. Whichever camp you find yourself in, you need to be able to do two things: first, gauge how serious a given data loss disaster is, and secondly, establish what must be done to get back in action following said disaster.

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CPT: We Struck Gold With Our St. Paddy’s Crock-Pot Thursday!

On a day where everybody is Irish, of course we are going to have corned beef, cabbage and potatoes. However, this braised brisket recipe is sure to make you green with envy! Our dessert was mint chocolate chip cookies that were as green as the Emerald Isle! A feast this plentiful, was sure to have made St. Patrick proud. Sláinte, in other words "Cheers!”

Try your luck with the recipes below!

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Can You Spot the Signs of a Malicious Link?

The Internet is notorious for being a minefield of threats, many of which lurk hidden behind innocent-looking links. In order to go about business safely, you need to be able to identify which links you can click; and, which should be skipped.

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Where There’s Data Loss, There’s Trouble

Data loss can have lasting effects upon your business, usually measured in lost productivity and capital. In other words, data loss is often measured by the cost required to retrieve, restore, and/or repair its effects. Of course, this is only the beginning of how data loss can impact your operations.

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Tech Term: An Introduction to Proxy Servers

There are plenty of technical terms and solutions that, while heard of frequently enough, it may not be completely clear what they mean or refer to. A proxy server is an excellent example of such a solution. This week, we’ll examine this tech term and review how utilizing proxy servers can help your business.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

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Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

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Oneonta, New York 13820

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