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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Do You Know What Your Android Permissions Actually Mean?

Downloading an application on an Android device is fairly simple: access the Google Play store, find the app you want to download, and press the button that says install. However, it is also too easy to simply hit ‘Allow’ once the app starts asking for ambiguously-worded permissions. Today, we’ll examine what these permissions actually mean.

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Tip of the Week: Is OneNote, or Evernote, Right for Your Business?

When taking notes that relate to a business’ operations, these notes need to meet certain standards of clarity, cohesiveness, and comprehension. To accomplish this, you will need the right tools at your disposal. Today’s tip will evaluate two of the industry’s best note-taking applications to help you identify which is best for your needs. The applications: Microsoft OneNote, and EverNote.

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Links Discovered Between WannaCry and North Korea

In a statement given by Tom Bossert, the homeland security adviser to the White House, blame for the WannaCry attacks leveraged from May 12th to the 15th in 2017 was attributed to the Democratic People’s Republic of Korea. This assertion is in line with the conclusions that New Zealand, Australia, Canada, and Japan have come to, according to Bossert.

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Why ROBOT is a Risk After Nearly 20 Years

The Internet is rife with potential threats. Some are situational, but most are deliberate actions made by malicious entities who are trying to obtain any semblance of value from you or your company. Some of these exploits have been around longer than you’d imagine possible. This has been made evident by huge Internet-based companies such as PayPal and Facebook testing positive for a 19-year-old vulnerability that once allowed hackers to decrypt encrypted data.

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5 Ways to Reduce Technology-Related Stress in the New Year

Your business either has a sound plan to manage its IT maintenance, or it does not. There is no middle ground here. Either you have an internal team dedicated to maintaining your IT infrastructure, or it’s not being taken care of as well as it should be. Even if you do have an internal team, you might notice that they simply don’t have time on their hands to handle all of their responsibilities. We’re here to introduce you to one of the most notable ways of keeping your technology in proper working order: managed IT services.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

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Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

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