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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

It’s Decided: You’re More Likely to be Phished than Breached

Few security problems are more dangerous than a network breach. Considering how much you could lose from an unexpected bout with a hacker, it’s no surprise that businesses are concerned. Yet, even some of the most troublesome threats like phishing attacks are often ignored. A new study introduces the groundbreaking thought that phishing attacks should be at the forefront of a business owner’s mind regarding network security.

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Secure Your Android During the Holiday Season

Android is a very common operating system on mobile devices around the world, and because of this, you won’t be surprised to hear that hackers are always trying to one-up security developers. If your business takes advantage of Android devices like smartphones or tablets, you’ll want to consider these 11 security tips that will help keep your organization safe.

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Tip of the Week: What to Do When the Internet Goes Out

Losing Internet can be a large problem in the business world, as we all become more and more reliant on it. Downtime of this kind can be immensely frustrating. However, not all hope is lost, as there are ways to troubleshoot the cause of an Internet outage.

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Tip of the Week: Hey Cortana! Don’t Listen to Them, You’re my Virtual Assistant

Cortana, Windows 10’s built-in personal assistant, has proven to be useful for those users who have taken advantage of her services. Sometimes, however, the Cortana interface will answer when another person in the room beckons her. For Cortana to work for one person, and to obey only one voice, the software needs to get to know that voice.

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Are You Accidentally Gifting a Security Breach?

The holidays are a time filled with good food, visits from dear friends and family, and exchanging gifts with those you care about. However, to keep the season bright and merry, you need to be a little cautious during your next gift exchange, as many gifts can present some unexpected risks to your recipient’s security. Be mindful if you see the following items on someone’s wish list.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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