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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: How To Put A Table Of Contents In A Google Doc

If you author a long document, having a table of contents can help your readers get the information they need fast. Here is how to insert a table of contents into a Google Doc.

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Tip of the Week: Closed a Tab Accidentally? Here’s How to Restore It

Everyone has accidentally closed an important web browser tab before they were finished with it. What can you really do about it, though? You might expect that you have to search for the page again, but there’s a much easier way to do it. In your Google Chrome browser on a PC or smartphone, you can reopen closed tabs relatively easily.

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ALERT: Major Wi-Fi Vulnerability Discovered - What You Should Know

A major vulnerability has been discovered that affects everyone that uses Wi-Fi. Key Reinstallation Attack, or KRACK, affects the core encryption protocol that most Wi-Fi users depend upon to shield their browsing from others, Wi-Fi Protected Access 2 (WPA2).

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Google Pixel Is First to Come with Zero-Touch Provisioning--Will Your Favorite Be Next?

Does your business use Google’s line of Android devices for business purposes? Well, you might be happy to hear about Google’s new zero-touch solution for enterprises for their Pixel line of smartphones. If you provide smartphones for your business’ employees, you know how much of a hassle it is to set up these devices. This new zero-touch policy attempts to make a change to this.

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30 Schools Shut Down In Montana After Cyber Attack

Students generally love it when classes are cancelled for whatever reason, but thanks to a cybercriminal group called TheDarkOverlord Solutions, a school in Flathead Valley, Montana was disrupted for an extended period of time. This downtime resulted in a disruption of operations for over 30 schools, as well as the threat to the personal information of countless teachers, students, and administrators due to a ransomware attack.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

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Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

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Oneonta, New York 13820

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(607) 433-2200