Directive Analytics

Directive Blog

Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Protect Yourself Against Bad Luck With Data Backup

Whether you are suspicious or not, today seems like a good day to talk out what can happen if some bad luck interferes with your business. Disasters can come in all shapes and sizes, from a freak storm destroying your place of business and every IT component you had inside, to an employee whose path was crossed by a black cat accidentally spilling their coffee on their keyboard as they access some key data.

0 Comments
Continue reading

Data Security Has to Be A Priority For Your Organization

Considering that since January 1st of this year, there has been upwards of 10 million personal information records lost or stolen each day, odds are that you, or someone you know, has had their records compromised by a data breach. With such a high incident rate, individuals and businesses that have never received any kind of notification that their records were included in a breach, generally consider themselves lucky and assume that they are not at risk of identity theft or unauthorized account usage. Unfortunately for them, that is not always the case.

0 Comments
Continue reading

Your Employees Can Be One Of Your Biggest Security Risks

A surprising number of security issues come from inside your organization. User error on the part of the employee can present major problems for your workflow, data security, and the integrity of your business. User error could be something as simple as an employee clicking on the wrong links when they receive a suspicious email in their inbox, or if they are accessing data that they simply have no business accessing in the first place. Sometimes businesses will even completely forget to remove employee credentials when they leave a project or the company creating a breachable hole in your network. Regardless of the reason, user error can be a detrimental occurrence, and one which must be prepared for.

0 Comments
Continue reading

Tip of the Week: 3 More Useful Microsoft Word Features

Microsoft Word has long since established itself as the primary word processing software in the business world, but even some power users don’t necessarily know about all of the hidden features that exist in it. Here are three of the best Word capabilities that you’ll be sure to use next time you’re in a pinch.

0 Comments
Continue reading

Leaks From Apple Show the Newest iPhones To Be A New Approach

It seems hard to believe that the smartphone has been around for over a decade. When Apple rolled out the first iPhone in 2007, it triggered a momentous shift in the way people access information. Over the past 10 years these devices have gone from somewhat of a novelty to a staple of modern computing. More data is transmitted and accessed by smartphone than by any other means, and Apple has been at the forefront of this computing shift from its inception.

0 Comments
Continue reading

Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

Contact Us

330 Pony Farm Road Suite #2
Oneonta, New York 13820

Mon to Fri 9:00am to 6:00pm

support@directive.com

(607) 433-2200