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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: How to Calculate Basic Math Problems Using Microsoft Word

You know Microsoft Word as the great word processor that your business relies on to compose documents of all kinds. However, Microsoft Word is much more flexible and versatile than you might think. Did you know that you can perform simple calculations in your Microsoft Word document in a quick and efficient way?

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4 Enterprise-Level Security Solutions in One Convenient Package

How big a role does security play in your business’s network management? If it takes a secondary role more in favor of operations, you might want to reconsider why this is the case. After all, your organization’s critical assets--namely sensitive data like employee information, payment credentials, and usernames or passwords--all hold immense risk for exploitation from hackers. Therefore, even if you don’t fear a potential attack, you should at least consider it as a possibility.

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ALERT: Massive Ransomware Attack is the Biggest Ever

Run your Windows Updates and be very skeptical about opening unsolicited emails. Failure to do so may result in a very dangerous strain of ransomware that could infect your entire network and spread to your clients, partners, and prospects.

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Is the New, Stripped-Down Version of Windows 10 Practical for SMBs?

Google Chromebooks run a streamlined version of the Chrome OS to offer users a relatively decent browsing experience, despite the device’s limitations. But what if Microsoft created a similar operating system? Well, they did just that with Windows 10 S, which is designed to be used with less processing power than the current operating system.

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Getting Greedy: Ransomware Hackers are Asking for Way More Money

If fiscal reasons have stopped you from securing your network against ransomware thus far, you may want to reconsider your strategy. Not only are attacks still becoming more and more prevalent, but the developers of ransomware have lowered the price of admission for aspiring cyber criminals. Fortunately, there are some steps you can take to keep your business protected against a ransomware attack.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

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Oneonta, New York 13820

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