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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Rules to Tweet By

Twitter has been transformed by the B2B marketing community by offering another platform to engage with your audience, to address their questions, to contribute valuable knowledge, to accentuate what your company stands for. Every day there are opportunities that you could be embracing from being active on social media. Whether you turn these opportunistic moments into high-quality leads, well that is your prerogative.

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Tip of the Week: Take Back Your Smartphone By Blocking Problem Numbers

Have you ever received unsolicited calls from unknown numbers? Sometimes you might receive them at incredibly inconvenient times, such as while you’re home and trying to wind down after a long day’s work. While Caller ID and voicemail have allowed users to keep unwanted calls to a minimum, there are other ways that you can block a caller entirely from reaching your smartphone.

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Tip of the Week: Use this Free PC Tool to Find Out Which Files You Should Delete Next

Fact: your PC has a limited amount of storage space. When a user runs out of space or comes close to it, they need to come up with a solution. Without taking any action, performance will lag and saving data for future projects will be impossible. By using a helpful tool like WinDirStat, you can free up space by easily identifying and then taking action with your PC’s biggest files.

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“The Worst” Windows Bug Discovered... and Thankfully Fixed

Microsoft has resolved what a security researcher tweeted was “the worst Windows remote code exec” in his memory. This vulnerability allowed a targeted file to implement remote code execution processes, manipulating the infected system and spreading the infection to other machines. In other word, it’s a bad problem to have. The scariest part: the attack would be triggered if a particular file were to be scanned by the Microsoft Malware Protection Engine.

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Would You Rather: Maintain Your Technology, or Accomplish a Business Goal?

How much time does your business waste on managing its own technology services? This includes maintaining your email solution, upgrading and managing your desktop infrastructure, and keeping your network secure from both internal and external threats. We would understand if you said that you don’t have time to both run your business and its technology, but we are of the firm belief that you shouldn’t have to choose one over the other.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

Contact Us

330 Pony Farm Road Suite #2
Oneonta, New York 13820

Mon to Fri 9:00am to 6:00pm

support@directive.com

(607) 433-2200