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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Find Your Lost Smartphone With Ease

Oh no! You start slapping your pockets, already knowing what you’re about to confirm--your mobile device is missing. With the reliance we have on these devices, losing yours is enough to send you into a relative panic. However, this panic may be avoided by implementing a reliable solution specifically for locating a lost device.

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Is Spectrum-Time Warner Cable Ripping You Off? How to Make Sure You're Getting the Internet Speed You're Paying For

Fotolia 49622659 SIn February, the New York State Office of the Attorney General filed a lawsuit against Spectrum-Time Warner Cable and its parent company, Charter Communications, alleging that the company has been systematically defrauding customers since 2012 by promising and charging for Internet speeds that it knew it couldn’t offer. This case of fraud raises an important question, “How do you know if you’re really getting the Internet speed you’re paying for?”

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The Future of Business is One Without Cash

Today’s businesses are looking to expand their cashless payment options to include those made through mobile devices. Doing so, can provide your organization with a variety of benefits. 

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Did My Samsung Device Just Wink? Is it Spying on Me?

Occasionally, some Samsung smartphone users might see something strange appear at the top of their device’s screen--an eyeball. It will show up for a brief second and then disappear. What gives Samsung? Are you spying on me? For this blog, we’ll get to the bottom of this, as well as go over the symptoms of a device that is compromised.

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3 Compelling Ways that Managed IT Benefits Your Business

As a business owner, you have plenty to worry about, and your technology doesn’t do you any favors. It’s difficult to oversee the responsibilities of managing technology like workstations, server units, and mobile devices, alongside the ordinary demands of your job. What a lot of organizations don’t realize is that they can improve operations and make their jobs easier by outsourcing the responsibility of technology management to IT professionals.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

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330 Pony Farm Road Suite #2
Oneonta, New York 13820

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support@directive.com

(607) 433-2200