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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: 8 Upgrades to Facebook Messenger that Make it Business Worthy

When Facebook released its Messenger app in 2011, it was primarily designed as a way for users to chat with each other outside of the main Facebook app. Since then, Facebook has added a plethora of new features and upgrades to Messenger, making it a tool that may have what it takes to meet the needs of your business.

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Tip of the Week: 2 Free Tools that Will Read Documents and Web Pages to You

These days, who has time to read? For busy business owners, reading is a luxury. This is what makes audiobooks such a valuable tool. They allow busy people to consume information while accomplishing a mindless task like cleaning the house. While this arrangement works wonders for titles found on Audible.com, what about the documents you must read that haven’t been made into an audiobook?

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How to Tell the Difference Between SEO’s Black and White Hats

Search engine optimization, or SEO, is a critical consideration when building a website. After all, higher search rankings bring in traffic, which is exactly what you want your website to receive - otherwise, what's the point? There are, of course, different tactics one may implement to improve their position in rankings, with varying degrees of moral standing. These practices are divided into two subsets, white hat and black hat tactics.

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This Halloween, Remember to Check Your Kids’ Mobile Devices for Ransomware

Halloween is a time when we celebrate what scares us, like ghosts, goblins, ghouls, and the like. For adults, the holiday becomes more lighthearted with each passing year, due to the understanding that such monsters are fictional. Yet, there exists real monsters who know how to play on people’s fears, namely, hackers.

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This Halloween, Dress Like a Hacker and Terrify Your IT Administrator

Halloween is a time when people of all ages dress up as something spooky that they’re really not. For the scariest of hackers, every day is like a reverse Halloween as they try to scam victims by pretending to be someone safe and trustworthy--a persona that they’re really not. This Halloween, don’t get tricked by the haunted hack!

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

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Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

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Oneonta, New York 13820

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