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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Why You Should Read the Fine Print Before Downloading Adware

Has this ever happened to you? You come across a free app online that seems interesting, entertaining, or helpful so you decide to download it? However, as soon as you click the download button you regret it as it begins to install browser toolbars, adware, and other annoying (and potentially dangerous) software onto your device? How can you keep this “crapware” from getting too out of hand, and why is it so popular in the first place?

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A Beginner's Guide to Facebook Advertising - Determining Your Facebook Advertising Budget [4 of 7]

Part 4 of 7 - Determining Your Facebook Advertising Budget [Series]

In the first part of this series, you may remember us discussing the affordability Facebook offers businesses. In fact, that is one of the many reasons Facebook advertising has become so successful. Any budget can be supported, but how far can your budget take you? 

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3 Advantages to Hosting Your Own Phone System In-House

A lot has been said about communications solutions, particularly in regard to the advantages and disadvantages of hosted and in-house telephony infrastructures. While businesses find that a cloud-hosted VoIP phone system is very convenient, there are others who believe that an on-site telephony infrastructure presents a certain value.

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Can a Burger Be Blueprinted?

Have you ever thought about what makes the perfect burger? We like to think that we are, at least to some extent, the architects of our own ideal burger. We are builders. We were born to create... to construct. And one place that we all get to show off our unbridled creativity, is at the burger bar. So, many ideas. So, many choices. And the truth is... no two burgers are alike. We ask you, "Can a burger be blueprinted?"

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Tip of the Week: 5 Best Security Practices Hackers Hate

Hackers are always trying to come up with new ways to steal or corrupt sensitive data. If you don’t take the opportunity to protect your systems, you could be staring down a major data loss incident or security discrepancy. Here are five ways that you can protect your business’s infrastructure from hackers waiting to steal your data.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

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Oneonta, New York 13820

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