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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Help Your Remote and Hybrid Team Be as Productive as Possible

The holidays and the new year are perfect times to reflect on how you can make your team’s jobs easier and more efficient. One way you can do so is by opening up the option for remote or hybrid work, provided their roles can be removed from the office, either part time or full time. Today, we want to highlight some of the tools that a remote workforce needs to be successful—as well as how you can get them.

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What the Internet of Things Can Do for Businesses in 2025

The new year is generally associated with fresh starts and new opportunities. One opportunity that will continue to demonstrate and expand upon what it can do for businesses is the Internet of Things, also known as the IoT.

Let’s take a few moments to break down what the IoT is and—more importantly—what it can help you and your organization accomplish throughout 2025 and beyond.

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The Pros and Cons of Current AI Tools

Using AI is all the rage these days. Seemingly every opportunity software developers have to add some type of AI or machine learning technology into their offerings is being taken; not only for the benefits that it gives their customers, but also for the marketing clout it immediately provides. This month, we thought we’d go into some of the ways AI is helping create more dynamic software and if it really provides end user value or if it’s kind of a red herring used by developers to position their products better in a more competitive market.

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Got Some New Technology Over the Holidays? Here’s How to Responsibly Get Rid of the Old

The holidays are over and some of the best gifts are ones that replace our dead and dying electronics with shiny new ones. Then comes the matter of discarding your old devices. In today’s blog, we will discuss what you should and shouldn’t do when looking to get rid of your old devices. 

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Why Data Privacy is Important and How You Can Make It a Priority

Since so much of the world is now online, businesses and organizations interact with people online now more than ever. This means they also collect people’s information, a practice they do for various reasons. Individuals need to consider their own data privacy and how it might be affected by business practices.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

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Oneonta, New York 13820

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(607) 433-2200