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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Cybersecurity Predictions for 2025

Cybercrime and cybersecurity threats targeting businesses have increased consistently over the last several years, so it makes sense that it won’t slow down in 2025. Let’s take a look at a few insights so you know what to be ready for.

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How Scam Centers Work

Think one scammer is frightening? Imagine a collective team of scammers working together to defraud their victims.

In this Micro Training, learn the truth behind scam centers and hear an expert’s advice on how to stay safe.

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Stuck on a Problem? Just Step Away (Seriously, Take a Break)

Sometimes problem solving requires you to step away and think about the issue at hand. Consider any great strategist out there and you’ll understand that it takes time and calculation to make moves that will benefit you now and in the future. Today, we’ll explore how you can be more productive through strategic pausing.

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Is Unregulated AI Development Starting a “Race to the Bottom”?

Artificial intelligence is the latest IT buzzword that everyone seems to focus on and it’s because it is a big deal. Advances in computing have created an environment where developers can create software that effectively learns. Unfortunately, due to the nature of AI regulation; or, the complete lack of it, there are some who are concerned that the technology—which could be a revolutionary tool for the improvement of human societies—is being degraded.

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5 Simple Mistakes That Hurt Your Cybersecurity

Technology is a big part of how businesses run today, but that also makes them prime targets for cyberattacks. These attacks can shut down operations and steal sensitive data. Let’s look at five common cybersecurity issues businesses deal with:

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

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Oneonta, New York 13820

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(607) 433-2200