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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: How to Set Up Multi-Factor Authentication for Office 365

b2ap3_thumbnail_office_365_multi_factor_400.jpgHackers are growing bolder by the day, taking on huge organizations like the IRS and Sony Entertainment, and forcing businesses to stay on the defensive at all times. In spite of this, what can the average small business do to keep themselves safe? For starters, you can integrate multi-factor authentication, a solution designed to make it extra difficult for hackers to access online accounts.

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Tip of the Week: What it Takes to Login to Windows 10 With Your Handsome Face

b2ap3_thumbnail_windows_10_log_in_400.jpgWith plenty of new features to throw around, Windows 10 is shaping up to be quite the operating system. One feature that seems to have fallen off of everybody’s radar (so far) is Windows Hello, a brand new way to authenticate your PC login. By taking advantage of biometric scanning, your computer will let you log in just by looking at your face.

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Will We See 5G Soon? Probably Not, But Let’s Talk About It Anyway

b2ap3_thumbnail_wireless_future_400.jpgIt seems like just yesterday that the world adopted 4G as the accepted model of wireless technology communication, but it’s still important to look toward the future and push for greater heights. Wireless technology has permeated society to the point where it’s steeped with smartphones and other mobile devices. So, what’s next in the wireless game?

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Alert: Email Appearing to Be From Microsoft about Windows 10 Upgrade is Really Ransomware

b2ap3_thumbnail_windows_10_email_scam_400.jpgFor many Windows users, the fact that Microsoft is issuing Windows 10 incrementally came as a shock for those who patiently waited for its release date. While users wait, however, hackers are taking advantage of those who are less patient by creating a ransomware that disguises itself as a launcher for a Windows 10 download. So, while you sit and wait for your version of the latest OS, don’t fall prey to deals that seem too good to be true.

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What Would it Take to Disable the World’s Technology Infrastructure?

b2ap3_thumbnail_threat_of_cyberwar_400.jpgFor argument’s sake, do you think society today relies too much on technology? In the Information Age, both businesses and governments have to be more careful than ever about how they approach cybersecurity. However, what would happen if a massive cyber war were to render any and all computing systems in the United States inert? Granted, such a powerful, in-depth attack is unlikely, but it’s sometimes fun (and frightening) to examine the worst-case scenario.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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