Directive Blogs

Since the dawn of the computing age, hackers have taken advantage of all sorts of tactics in order to crack systems and ruin lives. With the Internet of Things bringing connected devices from all over the place into the mix, there are more opportunities than ever to take advantage of unsuspecting users. In fact, even car computers are capable of being hacked.

Even if you have the best network security tools in place, you can still fall victim to a major data breach, just by doing something as seemingly-harmless as not manually logging out of your online accounts.

At the frontlines of the battle to secure your network is your company’s email accounts. Facing an onslaught of spam, malicious links, virus-filled attachments, and more, it’s up to each user to know what to look for and not let it through. This is a task that’s easier said than done.

Have you ever tried describing a PC issue on the phone to tech support, and you get nowhere because you’re having such a difficult time describing the problem? To be sure, this is a frustrating experience. By taking a screenshot, you can send an image of the exact problem you’re experiencing, which will really help clear things up.

Taking a screenshot is as easy as using the right keystrokes. Here’s how you do it.

The Internet gives customers a platform to be heard like never before. A customer’s opinion of your business dealings, when amplified online, can make or break your company. This reality requires modern enterprises to take customer service very seriously, which is easier said than done.