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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Hackers Shop for Vulnerabilities at Online Black Markets

b2ap3_thumbnail_black_market_peddler_400.jpgJust like Silk Road (the illegal online black market designed to smuggle drugs around the world), there exists an online trade for zero-day exploits. Unsurprisingly, hackers find it exceptionally lucrative to sell these exploits for profit. Now, there’s a new marketplace where hackers can get their hands on these vulnerabilities, and it’s all thanks to the anonymity of the Darknet.

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Tip of the Week: How to Change the Size of Your Desktop Icons

b2ap3_thumbnail_desktop_icons_400.jpgThere seem to be thousands of different ways a user can customize their desktop experience. Almost every nook and cranny of a system can be adjusted, even right down to the icons on your desktop. For this week’s tip, we’ll show you how to adjust the size of your desktop icons.

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Tip of the Week: How to Freeze Excel Rows and Columns

b2ap3_thumbnail_microsoft_excel_400.jpgModern office workers spend lots of time entering data and crunching numbers with Microsoft Excel. Therefore, it’s essential that Excel users know how to best navigate a spreadsheet. One of the best ways to make Excel easier to use is by freezing its rows and columns.

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How Long Can You Go for Without Your Smartphone?

b2ap3_thumbnail_smartphone_addiction_400.jpgYour smartphone is, without a doubt, a valuable business asset. It keeps you connected to your business at all times, even when you’re home; but is this a good thing? Have you ever considered what your significant other might feel if you answer your phone while out to dinner? Thanks to the indisputable power of social science research, it’s been proven that smartphones are bad for our personal relationships. Gasp!

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Time to Go Mobile: 3 Mobile Device Tethering Options

b2ap3_thumbnail_wireless_signal_400.jpgMobile WiFi is an imperative part of how you get things done while you’re out and about, but did you know that you can use your mobile device as a hotspot? This is one of the many features that modern smartphones come equipped with that are designed to help you remain as productive as possible. There are three ways of tethering your device to your smartphone to take advantage of a mobile WiFi hotspot, but which one is the most efficient?

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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