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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Has the Internet Murdered Society’s Attention Span? [VIDEO]

b2ap3_thumbnail_too_long_did_not_read_400.jpgWhen it comes to challenges, there’s no better place to turn to than the Internet. However, the Internet is also saturated with useless, time-wasting videos and articles that are meant to stimulate the mind and destroy boredom. In the face of all of this media, a lone CollegeHumor video challenges a user to endure boredom for a measly three minutes.

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Why We’re Happy to Reveal Our IT Secrets

b2ap3_thumbnail_fix_own_computer_400.jpgA whole lot of technical training is what separates an average PC user from the IT technician servicing their malfunctioning computer. We know a lot about how technology works, and this knowledge is no guarded secret. In fact, we’re happy to share it with you.

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How a Small Bottleneck Issue Can Significantly Hinder Network Performance

b2ap3_thumbnail_bottlenecking_network_400.jpgIf you shell out for brand new office equipment, you’ll naturally expect it to perform better than your older machines. Sometimes the age of your network hardware isn’t the only problem affecting your network’s performance. More often than not, network bottlenecking could be the issue at hand.

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Tip of the Week: How to Set Up a Business Succession Plan

b2ap3_thumbnail_death_of_your_business_400.jpgIf something debilitating were to happen to you, could your business carry on? This isn’t a pleasant scenario to think about, but it’s absolutely necessary to have a contingency plan in place for reasons like this. Also known as a business succession plan, if you have a plan in place, then you don’t have to worry about what the future holds, at least, for your business.

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Tip of the Week: 3 Surprising Uses For Your Mouse Scroll Wheel

b2ap3_thumbnail_mouse_tips_400.jpgNot everyone has traded in their trusty computer mouse for a fancy new touchscreen. If someone gives you a hard time for still using a mouse, tell them about these three cool scroll-wheel features that can only be done with a mouse.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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330 Pony Farm Road Suite #2
Oneonta, New York 13820

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