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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Are Your Employees as Competitive as Black Friday Sales?

b2ap3_thumbnail_workplace_competition_400.jpgBlack Friday is widely regarded as the most competitive day for American retailers, and for consumers standing in line to take advantage of rock-bottom prices, the general consensus is that all of this competition is great for their wallets. In the same way, your business can benefit from a healthy dose of friendly competition.

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Tip of the Week: 4 Signs You’re in an APT Hacker’s Crosshairs

b2ap3_thumbnail_apt_hackers_are_dangerous_400.jpgHackers come in all shapes and sizes, with varied levels of skills to boot. The generic garden-variety hacker will probably only try to hack your email and send spam, or steal your personal information. However, there are much worse threats out there, like APT hackers. This week, we’ll cover how you can spot these wolves in sheep’s clothing.

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Tip of the Week: How to Take the Sting Out of Downtime

b2ap3_thumbnail_downtime_boom_400.jpgEvery office worker knows that downtime experienced from a technology issue can totally derail the day’s productivity. However, one thing that office managers might not be aware of is how, in a downtime event, it’s possible to divert a worker’s energy so that productivity still happens on some level, which helps take the sting out of downtime.

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Darkcoin: Anonymous Cryptocurrency for the Paranoid… and the Criminal

b2ap3_thumbnail_darkcoin_400.jpgThe world of online currency is a strange, bizarre realm. While it’s designed for online transactions, it has gone from the somewhat useful (Bitcoin) to just plain silly (Dogecoin). However, there’s now an anonymous cryptocurrency available for use called Darkcoin, which attempts to make online transactions more difficult to trace.

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Getting a Computer Virus is Like Catching the Flu

b2ap3_thumbnail_under_the_weather_virus_400.jpgGrab your tissues, it’s flu season! Just like biological viruses such as the flu can cripple an entire office, digital viruses can cause a lot of trouble for businesses too. Both downtime-causing virus scenarios can be prevented if proper safety measures are followed, like sanitation and cybersecurity.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

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Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

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