Do you know what almost every business in the world has in common, from the likes of Walmart, Amazon, and Samsung, to the many establishments (like yours) that have made Oneonta their home? There are actually two things: one, they all use technology in some way to enable their operations, and second, this technology can sometimes stop working.
If your business has never experienced a major computer problem, then it's easy to underestimate just how damaging downtime can be. This conclusion can be drawn from a recent survey of small business owners, where 65% estimated they would only lose $500 if their company's network went down for a day. In reality, downtime is much more costly than $500.
One year ago, Microsoft took a big gamble when they released Windows 8 with a new user interface that strayed from their successful twenty year-old template. Throughout the year, Microsoft has been listening to user feedback and they have recently addressed the biggest issues with Windows 8.1, the first major upgrade to Microsoft's newest OS.
The way you treat customers, handle their feedback, and serve their needs can be the most powerful selling point of your business. Customer satisfaction comes down to the way customers feel after they've made a purchase. Your customer service policy can either make or break your business. Here's how to bulletproof your customer service policy.
As a small business, your goal should not only be to survive, but to thrive. Many times, small businesses try to cut costs by not purchasing essential equipment and services. Unfortunately, because of its cost, technology ends up on the backburner of the priority list. Don't cut corners. Here are seven tech assets you need to invest in.
The modern IT landscape is dramatically changing from a model where an IT department controls everything, to companies outsourcing their IT services. This paradigm shift challenges older ideas about traditional network security equating ownership and control with strong security. Does your business view IT outsourcing as a security help or a hindrance?
Get the Knowledge You Need to Make IT Decisions
Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.
330 Pony Farm Road Suite #2
Oneonta, New York 13820
Mon to Fri 9:00am to 6:00pm
