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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Scan Documents with your Android Phone

Whether you are going completely paperless or just want to send digital copies of paper documents, there are a lot of solutions out there for quickly scanning a doc and converting it to PDF for easy archiving and emailing, but most of these devices aren't exactly portable. Here's a quick way to digitize documents with the camera on your Android smartphone.

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Understanding the Costs of Data

scattered money

If you've been using computers for a while, then there has probably been at least one point in your life that you've lost data. Maybe it was something you were working on when your computer crashed, or maybe a disk failure wiped out some data. Does this bring back memories of frustration and angst?

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Answer Your Office Phone from Home with VoIP

business phone

There has been a growing trend where businesses are allowing more employees to work from home or other remote locations. Technology makes this possibly by letting users remote into their work environment securely as if they were sitting at their desk at the office. VoIP phone solutions can even bring the worker's office phone to them, no matter where they are.

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How Network Monitoring Reduces Tech Support Costs

At Directive, we hate seeing our clients suffer from slow computers, bogged down networks, and other computer issues that prevent work from happening seamlessly. That's why we are so passionate about proactively safeguarding your network BEFORE issues happen, in order to prevent expensive downtime.

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Slow Computer? Increase your memory to boost computer Speeds

man sleeping by laptop

Sometimes when your workstation feels bogged down, a relatively cheap and simply hardware update can make a huge difference in performance. Adding more RAM (Random Access Memory, often just referred to as memory) can be a game changer for your bogged down PC.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

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330 Pony Farm Road Suite #2
Oneonta, New York 13820

Mon to Fri 9:00am to 6:00pm

support@directive.com

(607) 433-2200