Directive Analytics

Directive Blog

Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Think Before You Scan That QR Code; It Could Be Dangerous

Businesses have embraced QR codes as a convenient means of sharing information with clients and customers. Unfortunately, this convenience is also enjoyed by cybercriminals who have decided to use QR codes for their own ends. QR code-based scams against businesses are on the rise, which is precisely why it is so important for organizations of all sizes to appreciate the risks that QR codes can present and know what they need to do to protect themselves.

0 Comments
Continue reading

Are You a Tech Support Roadblock?

This goes out to all the business owners, managers, department heads, and other leaders in the workplace who have to field user complaints and issues.

Being in this position can be hard, because you often have to say no. No, we can’t change the timeline or increase the budget for this project. No, we can’t do XYZ that way because it would break compliance. No, we can’t get new hardware/software in until we get it approved in the budget. Repeat ad nauseam.

0 Comments
Continue reading

How to Set Business Resolutions You’ll Be Motivated to Keep

Happy New Year! It’s officially that time when we all make resolutions meant to help improve ourselves, so why not include your business? Better yet, why not make business resolutions that you’re more likely to keep?

Let’s explore some of the ways that you can design your business’ resolutions to maximize the likelihood that you’ll keep them and benefit from them in the long term.

0 Comments
Continue reading

Your Organization Has Been Infected with Ransomware; Here’s What To Do Right Now

We’re hoping that you are actually reading this post to prepare yourself if your business were to face a ransomware attack, but if you are suffering from one right now, we encourage you to reach out to us immediately, whether you are a client or not. Ransomware spreads quickly, and once it has infected a system, there really isn’t much you can do to stop it. However, there are steps you need to take to come back from this gracefully.

0 Comments
Continue reading

Tip of the Week: Take and Share Screenshots in Windows 11

A screenshot can be a remarkably handy thing to have on hand, for both your own purposes and especially for the purposes of technology support. While there are many tools out there that can help you take effective screenshots, there is a modern solution available for all users of Windows 11. Let’s look at how you can use it!

0 Comments
Continue reading

Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

Contact Us

330 Pony Farm Road Suite #2
Oneonta, New York 13820

Mon to Fri 9:00am to 6:00pm

support@directive.com

(607) 433-2200