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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Phishing 401

Phishing has a fascinating historical and societal impact that is often overlooked. With Phishing401, this “senior level” course dives deeper into the subject matter, allowing you to advance in your phishing studies.

In this Micro Training, we will take a look at how phishing began, why it has been successful, and what causes psychology to play such an important role for both the scammer, and the victim.

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Artificial Intelligence is Only as Unbiased as Its Data

Over the past few years, artificial intelligence has become a bona fide buzzword amongst businesses of all sizes, with 97% of respondents to a Forbes survey seeing a potential benefit in some way, shape, or form. However, with it being integrated everywhere in our modern lives, it is important that we remember that AI is still a human invention, as such, it is vulnerable to our own implicit biases.

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Why Does My Laptop Battery Drain So Fast?

Laptops have emerged as the predominant workstations in the business landscape. While laptops offer unparalleled convenience, their batteries seem to be on a perpetual decline in terms of performance. This phenomenon is influenced by various factors, and the extent of battery life problems can differ based on hardware or circumstances. Today, we take a look at some of the reasons why laptop batteries aren’t performing as well as users expect. 

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Implement Zero Trust Policies to Combat Ransomware

With ransomware becoming one of the single most dangerous threats out there for small businesses, it’s more important than ever to know how to protect your company from its influence. Thankfully, there are measures you can take, including some very powerful ones like zero-trust policies that can thwart attempted ransomware attacks.

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We’re a Managed Service Provider… So, What Does That Mean?

There are significant benefits to be had by businesses that choose to seek out IT services and assistance from a managed service provider like us. We’re very aware that our word isn’t going to be super convincing on its own, of course, so let’s review what a managed service provider can do and how working with us can help your business.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

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330 Pony Farm Road Suite #2
Oneonta, New York 13820

Mon to Fri 9:00am to 6:00pm

support@directive.com

(607) 433-2200