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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

6 Simple Tips To Protect From Insider Threats

An insider threat is when an individual with authorized access for an organization, misuses their access in a way that harms the organization. As the name implies, these threats come from within.

In this micro training, we review six simple tips for staff, management and IT to safeguard their organization from potential insider threats.

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Tip of the Week: 3 Neat Features of PowerPoint 365

You know that a software has made its mark when its name becomes synonymous with the type of software it is. For instance: PowerPoint.

This element of Microsoft 365 is well-known enough to often be used as a catch-all phrase for any presentation software. Less well-known, however, are some of the cool features and functions that PowerPoint has to offer. Today, we’re sharing a few of these features with you.

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4 Ways Hackers Can Take Advantage of Your Business Technology

Cybercriminals fight dirty, whether it’s attacking small businesses, large enterprises, or individuals who just want to watch Netflix. It doesn’t matter who you are or what you do for the community; you’ll always be a target for hacking attacks. To save time and effort, hackers will use low-tech attacks and social engineering attacks to target individuals. Hackers aren’t developing new threats all the time; if anything, they largely use existing exploits, purchasable software, and social engineering to take advantage of people.

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One of Google’s Many Projects Gives Us a Look at Practical AI Usage

While artificial intelligence is frequently hyped up to the point that it seems to be plucked from the realm of science fiction, its true applications are actually much more mundane. That being said, these applications are often the ones that show the most promise in terms of the value they have to offer society.

For instance, let’s consider the work that Google is doing through something called Project Green Light.

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Hybrid Work is the Future

The workplace has undergone a dramatic shift over the past several years in favor of remote work, due in no small part to worldwide circumstances. In fact, many workers who would prefer to work in-office found themselves unable to, pushing the button on the topic of remote work even more. While there are some outspoken companies that want to see the return of in-office work, experts in the industry seem to be of the opposite opinion.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

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