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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Understanding the Five Levels of Delegation

As the boss, you’re in a position to offload many of your business’ responsibilities to your employees. That’s more or less why you have employees in the first place. However, there’s more than one way that you can delegate tasks, depending on your personal style of management and the work style of each of your employees.

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Blank Emails are a Sign of Dangerous Spam

We talk a lot about phishing. What it is, what it does, and perhaps most critically, what it looks like. However, have you ever expected a phishing email to look like… nothing? As in, a completely blank message?

If you answered, “no,” that’s exactly what today’s cybercriminals are counting on.

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3 Scary Things About Ransomware That You Should be Wary Of

Ransomware is one of the more dangerous threats out there for businesses of all industries and sizes. To help emphasize just how dangerous it is, however, you have to look past the initial threat of having to pay a ransom and look at the other risks associated with it. We’re here to try to get the point across that ransomware is something your business should absolutely be taking seriously.

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Is a Free Online SEO Audit Worth It?

Have you been running those free online SEO audits, and have been disappointed with the results? Instead of fearing your website is trash, take a moment to understand the pros and cons of a free online SEO audit.

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Website Editing Guide - Part 1 - Glossary of Terms

The Most Fundamental Website Best Practices Everyone Should Know Before Editing Their Website

With modern website platforms like WordPress and Joomla, and page builders like SP Page Builder, Divi, and Elementor, managing your own website has become even easier and more accessible for the masses. Gone are the days of needing to learn a lot of HTML and CSS when it comes to just making simple edits to your website, but you still can’t go in without some rudimentary knowledge on how websites are supposed to be built.

This guide is intended for people who aren’t quite web designers, but are tasked with maintaining the website for the business they work for. Whether your position is marketing, sales, administration, or anything else, you might not be a web designer, but a little knowledge can make you a competent website manager!

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

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Oneonta, New York 13820

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support@directive.com

(607) 433-2200