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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Ask a Tech: How to Choose the Right Laptop to Buy

We spend a lot of time working with the technology that businesses rely on, including the laptop workstations used by just about everyone in many organizations today. As such, we wanted to share some of our insights so that you know what qualities you should look for when you’re ready to acquire some additional devices for your business.

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Ask a Tech: All Your Questions About Ransomware, Decrypted

Ransomware is such a common occurrence these days that it has entered the public discourse, but we also want to note that it’s such an important topic to discuss with your team that you can never talk about it enough. We want to address some of the most common questions we get asked about ransomware and what can be done about it.

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The Pitfalls of Procrastination: How to Beat It, in the Long Term

Over the past several weeks, we’ve been picking apart procrastination as a concept and how it tends to manifest. To wrap up our discussion, we wanted to share a few ways that you might be able to greatly reduce your and your team’s tendencies to procrastinate so that more can be accomplished.

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Tip of the Week: Improving Your Relationship With Your Employees

It shouldn’t be a surprise to hear that the better your relationship is with your employees, the more your business will benefit. Despite this, many businesses today lack trust between their organizational levels. Let’s go over a few simple tips that you can use to help maintain positive feelings amongst your team.

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What is It About the IoT that Makes It an Appealing Target for Cybercrime?

The IoT—the Internet of Things—is a fascinating technology, as it exemplifies just how much can be accomplished when Internet connectivity is used to augment the capabilities of otherwise “dumb” devices. Unfortunately, as fascinating as it is, the IoT is also infamous for its security issues…a reputation that attackers have been perpetuating as these devices grow more common.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

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Oneonta, New York 13820

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support@directive.com

(607) 433-2200