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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

A Kidnapped Santa Claus Isn’t a Huge Deal with the Right Help

While most of us know that Santa Claus lives at the North Pole, fewer know that he’s specifically built his big, rambling castle in the Laughing Valley. It is there that he and his workforce, the elves, sprites, pixies, and fairies that help him make his toys all live, all working hard to give the children of the world their presents each year.

Of course, as magical as Santa and his team may be, it isn’t unheard of for them to need a little help every once in a while.

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Password Management Matters Everywhere… Even the North Pole

We have the pleasure of working with many businesses, some of whom take more advantage of our remote services than others. We wanted to take a few moments to discuss one of our more discreet client organizations and a challenge we helped them resolve. Hopefully, sharing this won’t land us on the naughty list.

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Even Basic Business Software Can Be Used to Make Art

What is art? It’s not an easy question to answer, especially with new techniques and mediums being developed all the time. By definition, art can be basically summed up as the creative expression of an individual through some medium.

For Japanese artist Tatsuo Horiuchi, that medium is one that is familiar to those in and out of the art world.

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Your (Far From Comprehensive) Guide to Google’s Secrets and Easter Eggs

Since its domain was first registered on September 15, 1997, Google has exploded from a relatively simple search engine to the massive assortment of platforms and services that fall under the Alphabet umbrella. That being said, most people tend to think of very specific aspects of Google’s Search function… like the amusing Easter Eggs that the platform has become somewhat famous for.

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3 Cool Technology-Related TV Shows

The use of technology is one of the things that brings most people together. For the past couple of decades people have depended more and more on technology as a way to manage their lives, socialize, and get the goods and services they choose to purchase. This has led to the development of a lot of solid technology-related television shows. In this week’s blog, we thought we would take a look at three shows that cover multiple genres that are solid viewing for the technology enthusiast. 

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Stay Limber: Stretches Recommended for Office Workers

We tend to focus most of our attention on how to maintain your business’ technology over time. This only makes sense—we are a managed service provider, after all—but that being said, your IT is not the only element that needs to be properly taken care of. It is just as important that you and your team members are physically able to focus on work…something a desk job doesn’t always help.

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Identifying Technology Fatigue and What to Do About It

Technology fatigue is the mental grinding that comes with the overwhelming use of technology in our lives. Many people in the workforce haven’t had to use technology as much as they do today and the ever-growing demand for technology in business creates problems for employees (and therefore businesses). This week, we thought we’d discuss the truth behind technology fatigue and how individuals can do a better job of not getting burnt out from tech.

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Sorry Bob, But Technology Means the Times Will Always Be a-Changing

The thing about technology is that, regardless of how miraculous or otherworldly it may seem upon its introduction, it can quickly become so very familiar to us. Hard as it may seem to believe, someday (maybe even soon), things like ChatGPT and other bleeding-edge technologies will seem typical, perhaps even humdrum.

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Did You Mean to Type “LOL”? This Device Will Know If You Meant It!

Whether or not you believe acronyms are an acceptable form of speech, some people might use them habitually or instinctively even for business communications. Of course, they don’t have much place in this context, but habits are hard to break. To address this issue, one innovative thinker has created a tool that can help determine if the acronym “LOL” is sincere or not.

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Disney Presents New Tech to Help Re-Age Actors

Have you ever heard of the Uncanny Valley? It’s the theory that explains why the human race tends to prefer humanoid robots, but only up to a point, after which we find them unsettling. It’s one reason why so many people found the 2019 film Cats bothersome to watch. The Uncanny Valley has also been present in film in recent years, especially when actors who have passed are recreated digitally to make an appearance, or when talent needs to look older or younger than they are.

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The Metaverse Has Introduced a Complicated Question About Identity

Who are you? While it’s a question that’s been asked in all contexts with all levels of metaphysicality attached—from asking someone their name to prompting someone to follow a path of spiritual self-discovery—the growth of the metaverse once again urges us to ask it in a more literal way. When accessing a conglomeration of various services and platforms, how many identities will each user need to juggle?

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The Tell-Tale Hard Drive

If Edgar Allan Poe worked in an office, here’s what one of his works would sound like:

True!—nervous—very, very dreadfully nervous I have been and am, but why will you say that I am mad? The office had sharpened my senses—not destroyed—not dulled them. Above all was my sense of hearing. I heard all things in heaven and on earth and many things in…the other place. So, how then am I mad, especially when I can so healthily and calmly tell you this story?

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An AI-Generated Piece of Art Has Created Quite the Controversy

It is a legitimate question whether something is actually art if it isn’t created by a human being. That’s before you are exposed to it, however. In fact, an AI created a piece of art that was crowned the winner at the Colorado State Fair. Let’s take a look at AI art in the context of this competition.

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Could an AI-Enhanced Wearable Proactively Monitor Your Health?

While we typically focus on how various technologies can be used in business applications as a way to boost a small or medium-sized organization’s capabilities, we occasionally come across a topic that is just undeniably cool (and that we can bring back around to business concerns, to boot). We recently heard about the development of a flexible new wearable that uses AI to monitor the health of the wearer that we wanted to discuss with you.

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What’s Going on With the Microprocessor Shortages?

There is a microprocessor shortage influencing all kinds of businesses around the globe, and it’s only going to get worse following the Russian invasion of Ukraine. Ukraine produces somewhere between 45 and 54 percent of the world’s semiconductor-grade neon, something which is absolutely crucial to the creation of microchips. The invasion has put a halt to neon-refinement companies Ingas and Cryoin, and as you can imagine, this puts a massive strain on an already struggling supply chain.

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How to Keep Your Remote Team from Siloing

While remote work has been a relatively new option for many businesses currently using it in their operations, it has already shown considerable benefits. Having said that, it would be incongruous of us if we didn’t also acknowledge one glaring issue that remote work has helped to foster: a sense of disconnect in many of those making use of it.

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Technology Is the Gift that Keeps on Giving

Each year we try to come up with a creative Christmas article that ties IT into one of the many holiday fables, but this year we thought we would just forgo the pageantry and talk a little bit about how important our clients are and what we do that can help take them where they want to go.

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Where Does Your Recycled Technology Go?

Businesses go through a lot of technology, but how does your organization dispose of electronics that are no longer in use? Let’s discuss this incredibly important topic, as the improper disposal of devices could not only put your organization at risk, but also the environment.

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Optimism Generally Produces Better Results

One of the best ways to create positive change in your workplace is the act of projecting positive thoughts into it. In other words, we’re talking about ditching the typical doom-and-gloom that comes from the workplace and picturing the worst-case scenarios. We’re not trying to plan for the worst here; we’re trying to envision the best in an effort to make it a reality for your company. Let’s explore this concept by examining technology management.

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A Hard Look at a Four-Day Workweek

When you think about the workweek, there’s a good chance that some iteration of the 40-hour week, broken into 9-to-5 shifts on the weekdays is what comes to mind. It’s just the way things are done. However, this may not be a good thing. Let’s consider the origins of our modern work schedule, and how changing it could provide us all with some serious benefits.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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