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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Why You Might Consider Taking Your Security to the Edge

Any business that depends on its IT—in other words, most businesses—needs to consider the cybersecurity that is in place to protect it. Today, many businesses have started focusing their cybersecurity efforts on protecting their network from the edges, an approach that is fittingly known as edge security. Let’s take a moment to talk about the benefits that edge security can offer you.

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Looking at the Benefits of Cloud vs. Onsite Storage

Cloud storage is more affordable than ever, but so are large-capacity hard disk drives. The question becomes which is better for your business? Let’s take a look at some of the considerations and how each presents pros and cons for a business, depending on their business model.

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Good Communication is Critical, Incredible Communication Leads to Innovation

Innovation is important to businesses because there are advancements in technologies and strategies that are made all the time that help to improve these businesses’ processes. Although there are several niche business communication strategies to consider—which may apply to your business—we’ve listed the top five universal strategies that all businesses should regard as critical:

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Industrial IoT is Bringing Big Data to Manufacturing

By now you’ve heard of the Internet of Things. It consists of all of the Internet-connected devices found on a given network. Different types of businesses have different ways that they can use the IoT. This month, we thought we would discuss the Industrial Internet of Things (IIoT) and the ways modern manufacturers use it to make big changes to their businesses.

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Three Considerations That Can Save You Money on Your Technology

If you are on the purchasing end of software, you know it can be pretty expensive and it can cost just as much or more to maintain over its lifecycle. You know what is more expensive? Not having a plan for either thing. This month, we thought we would discuss some topics that can help you not waste money on technology. 

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Four Things to Keep in Mind When Upgrading Your Organization’s Technology

It is the right thing to do to use technology in your business’ attempt to be more productive and efficient, but it can also be a giant headache if you don’t deploy new technology proficiently. It can be expensive and really a hindrance to the way that you run your business, your staff’s ability to meet your productivity guidelines and more. In this month’s newsletter we want to give you four things you should consider when planning out any new technology additions. 

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Are You Dealing with Toxic Productivity?

There is one question that workers don’t hear enough, and if they do hear it, it is usually said in passing as a rhetorical question. That question is:

“How are you doing?”

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How Other People Can Be the Key to Your Business Success

Business is filled with all types of relationships, and some of them are very challenging. Consider for a minute how challenging some of the interactions you have with customers are; or some of the vendor conversations that happen; or some of the give-and-take you get from your employees. Sometimes it is hard to believe that without these people, your business would be a complete flop. This month, we break down how sometimes the relationships you forge in business are the key to things breaking your business’ way.

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You Won’t Believe the Cost of Getting Caught Without Backup

Having data redundancy is something that sounds like a bad thing. After all, redundancy is typically viewed as a reason for inefficiency. In the case of having your data and computing environments backed up, you are trying to build redundancy. Today, let’s take a look at some situations that a business can run into should they neglect to have a proper backup.

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How to Squeeze Every Drop of Value from Your Business Technology

Keeping a business running is no easy feat, with dozens of moving parts and considerations to maintain at any given time. Arguably, this has never been more true than it is now, when you combine current inflation and labor shortages with the technological options businesses now have. In short, it can be exceptionally confusing…and challenging in terms of budgeting it out.

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Your Business Communications Should Present a Unified Front

A business’ operations are heavily influenced by the quality of its communications. However, the overwhelming number of options that are available today can make it challenging to decide how to invest in your technologies. Let’s talk about how you can identify which of your options are right for your business needs, and when the time comes to upgrade your communications.

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Proactive Management Strategies Can Reduce IT Costs

Staying proactive with your IT maintenance can save your business a lot of money, but a lot of people don’t know exactly how they can go about doing this. In this month’s newsletter we are going to discuss how proactive maintenance works and how it is a crucial part to any evolved managed IT strategy. 

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What is Coming After the Smartphone?

If you were to ask anyone under the age of 30 what the most important invention of their lifetime is, you may be surprised how many of them would say “the smartphone”. These devices have revolutionized the way that people communicate, work, and play, but like any other technology, the form factor may not be here forever. So what’s next after the smartphone? We unpack what technologies may replace the smartphone as the next big jump in personal computing. 

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Augmented Reality May One Day Replace the Smartphone

It’s undeniable that the smartphone is one of the best inventions of the 21st century. You can tell that by their adoption rates. These devices have completely changed the way people communicate, recreate, and work. They are so new that it’s funny to think that maybe in the very near future, these devices will be nothing more than trash in the world’s landfills. Today, we will briefly discuss what comes after the smartphone. 

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Spring Cleaning Your Business’ Technology

Technology is a big part of doing business for a lot of organizations. One issue that comes into play is that managing that technology can get a little much for a small organization or one that doesn’t actively have some type of plan of how to organize their IT in a way that can keep that technology from being a risk or a problem. This month, we’ll take a look at a couple things that can be done to clean up your IT and make it be more of a benefit to your organization.

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Cybersecurity is a Constantly Evolving Industry

Security is extremely important for every single organization that uses IT. Like any other part of a business where practices and demands change frequently, there is bound to be significant innovation involved with the strategies built to protect users and the business as a whole. Let’s look at why it is important to continuously innovate your organization’s cybersecurity policies and procedures.

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Opening a New Location? Let’s Establish the Right IT Plan

If your business is fortunate enough to make it through the first stage and is looking to open a brand new facility or add onto its current setup, you will need to figure out how you are going to use your technology. This can be a challenge. 

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The Less Intrusive Your Cybersecurity Plan Is, the More Effective It Will Be

Threats are everywhere in business today. You can quite literally be sitting at your desk actively working in your email and be exposed to multiple scams. With this revelation, it is essential that every organization takes the steps necessary to secure themselves against the immense amount of threats that could put their network and infrastructure at risk, and do so without making it difficult on their staff. Let’s dig into what that takes in this month’s newsletter.

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One Employee Can Put Your Business in the Red (By Mistake)

You know the old phrase, “A chain is no stronger than its weakest link?”

It’s a pretty good idiom, but when it comes to cybersecurity, I think the idea is worth revisiting. It’s not that you aren’t as strong as your weakest link, or in terms of cybersecurity, it’s not that you aren’t as secure as your most vulnerable endpoint…

You are less secure the more users you have.

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Your Business Can Get a Lot of Use from Data

Businesses can now capture and use more data to help them run an efficient business than ever before. That’s not to say a lot of businesses actually do. In this month’s newsletter, we thought we’d discuss the use of data and how it can be used to improve your business.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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