Directive Analytics

Directive Blog

Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Why Multi-Factor Authentication is the New Complex Password

Everyone always tries to drive home the importance of passwords, but the simple fact of the matter is that passwords in today’s day and age are not enough to keep your business safe. While passwords are still important, they play a relatively small role compared to some of the more advanced security features that businesses must implement in order to stay as secure as possible.

0 Comments
Continue reading

3 Reasons Why Your Business Should Utilize Automated Cloud Backups

Data backup is something that some organizations think they can do without, simply because they believe that it’s only valuable to have in the event that something wrong happens. Well, we’re here to break the bad news that if something can go wrong, it most likely will go wrong… at least at some point. With automated cloud backups, however, the chances of some unexpected emergency ending your business are drastically reduced.

0 Comments
Continue reading

Yes, Your Business Can Use Outsourced IT Services!

Finding talent can be difficult for businesses, especially for those that are challenged by variables such as their geographic location (not as big of a problem thanks to remote employment), but more often than not, budget will be the key holdup for small businesses seeking top talent. Thankfully, even small businesses can hire top talent through the process known as outsourcing, which is particularly helpful for acquiring talented and qualified IT professionals.

0 Comments
Continue reading

Easy to Follow Tips to Extend the Life of Your Mobile Device’s Battery

When was the last time you wished your device had just a little bit of gas left in the tank? Smartphone batteries tend to degrade over time, regardless of how preventative and proactive we are with our day-to-day use. To help you be as productive as possible with your smartphone while the battery is still functional, we have put together a list of tips that you can use to help keep your battery as full as possible throughout the workday.

0 Comments
Continue reading

4 Ways to Use Data for Growing Your Business

All businesses collect data of some sort, whether it’s for the purposes of storing customer information or product specifications. However, not all businesses understand the importance of this data; in fact, you could be sitting on countless opportunities for growth without even realizing it. Here are some ways that you can take commonly procured data and transform it into actionable steps for growth.

0 Comments
Continue reading

3 Mantras to Live By for Everyday IT Success

With so many technical terms to know and processes to understand, one might think that the only possible way to take care of your IT infrastructure is to hire professionals to monitor and maintain every aspect of it. While there is certainly a lot of truth to this statement, and working with professionals presents a ton of value, it doesn’t take a genius to implement small, common-sense practices that can compound over time.

0 Comments
Continue reading

Over Half of Workers Will Work Remotely by the End of 2021

The COVID-19 pandemic forced much of the workforce to work remotely, but now that the pandemic is marginally receding in several parts of the world, the question of if this workforce will continue to work remotely is up for debate. A report from Gartner suggests that things will move in the opposite direction from what you might expect. Let’s dive into what this report suggests and what it might mean for your business moving forward.

0 Comments
Continue reading

Prepare Your Business to Avoid Disaster

Businesses were just hit with one of the worst disasters possible, and many of them were not prepared. It’s not often that a global pandemic hits, but businesses that were prepared to react to it were much more successful than ones that were forced to shoot from the proverbial hip. So while many businesses were overrun with new costs brought forth by the pandemic, the businesses that considered a situation like the one we’ve been facing for well over a year, and had a strategy for what they needed to accomplish to keep continuity during an event such as the COVID-19 pandemic, are faring quite a bit better than those that didn’t have a plan. This month we thought we’d outline a few ways your business can improve its disaster preparedness. 

0 Comments
Continue reading

3 Ways Your Business Can Avoid or Minimize the Impact of Downtime

The phrase “time is money” is something that you hear a lot, especially in the business environment. While this might be applied in small ways, such as employees taking one or two minutes longer on their breaks or leaving early for the day, the major issue with wasted time manifests itself in much larger and more unpredictable ways. The true silent killer of businesses is downtime, and you need to be aware of its impact on your organization on a holistic level.

0 Comments
Continue reading

Prepare for These 4 Types of Disasters Before It’s Too Late

Businesses of all industries and sizes need to account for various disasters that could sink operations and lead to considerable costs associated with downtime. It is your responsibility as a business owner to identify what these disasters are and take steps toward addressing them, preferably before they become major problems that cost your organization time and money.

0 Comments
Continue reading

4 Ways to Keep Your Mobile Devices Safe While Traveling

The world might still be suffering from a pandemic, but travel is slowly starting to pick up once again. When you feel safe and comfortable traveling again, it is of critical importance that you take steps to secure your technology while out of the office—especially your mobile devices. Here are some big ways that you can prioritize security while traveling.

0 Comments
Continue reading

You’ll Want to Have a Training Plan to Improve Your Employees’ Skills

When businesses onboard new employees, they typically have a series of qualifications they need applicants to meet in order to get to the interview process. Once they interview and are chosen from a list of applicants, the new hire does his/her entrance training and then it’s time to get to work. If your business doesn’t have the right training platforms in place, however, this process can take a lot longer than you’d like. This month, we thought we’d take a bit to go over this process and how getting the right training protocols in place upfront can have a positive effect on the way your new employees hit the ground running.

0 Comments
Continue reading

Best Practices for Protecting Your Mobile Devices While Traveling

We know that you might not feel comfortable traveling yet, and for good reason, but when you do, it is extremely important that you take steps to protect the technology you take with you on the road. Here are some of the best ways that you can keep your mobile devices safe while out of the office and traveling.

0 Comments
Continue reading

Tips to Find a Reliable Printer and Copier Maintenance Provider

Printing in business is a double-edged sword. On one hand it is costly and printers and copiers seem to need constant maintenance. On the other hand, it can be a core part of a business’ operational strategy. In order to utilize printing, and keep costs down, businesses need access to affordable and reliable printer and copier maintenance. Let’s take a look at a few variables you should consider when looking for printer maintenance solutions. 

0 Comments
Continue reading

More People are Choosing Mobile

Think how much has changed in the past 20 years. The Internet went from dial-up to broadband. Cellular networks have brought computing to more people through the use of computers that fit in your pocket. These mobile devices have changed the way that we communicate, changed the way business works, and changed the way we go about our daily lives. Let’s talk about how mobile is the predominant type of computing being used in society today.

0 Comments
Continue reading

Installing a VoIP Platform Can Be Good for Your Business

There aren’t many technological assets as important for a business as its communications solutions. Today, there are plenty of different solutions that businesses can use to interact with other people in the company, but for communications with customers and vendors, the telephone is still the best and most utilized. Today, we will look at business telephone systems and why choosing Voice over Internet Protocol simply makes sense for your business. 

0 Comments
Continue reading

AI Is Helping Businesses Be More Efficient

One of the most confusing technologies that has come down the pike over the past couple of years is artificial intelligence. AI, as it is being implemented by businesses, isn’t frightening, it is intriguing. This month we thought we’d go through three ways where AI is being utilized in the small business space. 

0 Comments
Continue reading

Additional Considerations for Your Business’ Data Backup Strategy

We routinely discuss the importance of a comprehensive data backup strategy. With so many workforces incorporating remote work into their operations, making such preparations is extremely important. Let’s go over some of the key steps that you need to take to secure your business’ data from loss.

0 Comments
Continue reading

Four Considerations for Your Business’ Security

Millions of people find themselves sitting in front of a computer moving files around and corresponding with people over the phone, through email, or updating info in the company’s line of business app. What many of them don’t know, however, is that, at any time, they are only a couple of clicks away from causing major problems for their company. This is why it is extremely important to train your staff on what to look for and how to address those situations when they do arise.

0 Comments
Continue reading

Should You Invest In Hardware or Move to the Cloud?

Regardless of their size, businesses need access to some considerable amounts of data nowadays. This means that even small businesses have situations to consider that not only carries data considerations, but operational considerations. Considering many businesses have shifted to a remote workforce (or some variant of it), it stands to reason that an organization’s hardware investments have to be more strategic than ever before.

0 Comments
Continue reading

Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

Contact Us

330 Pony Farm Road Suite #2
Oneonta, New York 13820

Mon to Fri 9:00am to 6:00pm

support@directive.com

(607) 433-2200