Directive Analytics

Directive Blog

Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: How to Use Presenter View for Presentations

If you’re worried about presentation anxiety, or if you’ve ever experienced dry mouth, sweaty palms, or a sudden loss for words while on the spot, then you’ll be happy to know about some of the options available in modern presentation tools. One in particular, Presenter View, comes to mind, and it’s a great way to kick presentation anxiety to the curb. We’ll go over how to use Presenter View in Microsoft PowerPoint and Google Slides.

0 Comments
Continue reading

Were 16 Billion Passwords Really Leaked? Kind Of… But the Lessons are Still Important

Fairly recently, news circulated that a data breach had exposed 16 billion—yes, with a “b”—passwords for various logins, including social media accounts, virtual private networks, corporate tools, and more. Effectively, every online service imaginable was represented in this breach.

This is very bad… arguably unprecedented.

However, this impression is at best misleading. Let’s dig into the truth of the matter, while still acknowledging that there are some lessons to be learned.

0 Comments
Continue reading

The Real Talk About Data Backup

We need to talk about something that is as exciting as watching water boil, but it might just save your entire business one day: backing up your data.

I know, I know. You're busy doing your thing, closing deals, and you’re busy. The last thing on your mind is where your files are outside of your server. The truth is, it’s not very interesting, but it sure is important.

0 Comments
Continue reading

Why IT Policies Are Key to Your Business Security

Running a business means you’re juggling a lot — from day-to-day operations to keeping your team on track. Regardless, one area that can’t be overlooked is your IT policies.

While they might seem like a “nice-to-have,” they’re actually a must-have for protecting your business, your data, and your reputation.

Think of IT policies as the rules of the road for how your team uses technology and handles sensitive information. Without clear guidelines in place, your business could be at risk from unexpected security breaches or compliance issues.

0 Comments
Continue reading

How IT Laziness and Apathy Hurt Your Business

As a business owner, you wear many hats. You're the CEO, the head of sales, the marketing guru, and often, the de facto IT department. It's understandable that with so much to do, dealing with a sluggish computer or a temperamental software program gets pushed to the bottom of the to-do list. A laissez-faire attitude towards your technology can have serious consequences, however. Today, we’ll go through why being lazy with your IT causes more harm than good.

0 Comments
Continue reading

Three IT Obstacles that Crumble to Proactive Action

Technology is meant to be the wind in your business' sails, propelling you forward, simplifying tasks, and making operations smoother than a freshly paved highway, right? Sometimes, it is! Other times, it feels more like a mischievous gremlin has been let loose in the engine room, and certain seemingly small habits can escalate into full-blown operational nightmares.

Here at Directive, we've seen a pattern or two. Today, let's shine a spotlight on three common technology missteps that might be silently sabotaging your productivity or even worse, leaving your digital doors wide open.

0 Comments
Continue reading

You Need to Think About Cloud Migration Today

The cloud is one of those solutions that you’re either taking full advantage of or you have yet to experience the true benefits it can provide. If you’re still on the fence about cloud migration, we have news for you; this decision is actually costing you in the long term. We recommend you explore the possibility of cloud migration by considering why you’re so worried about it in the first place (and why that doesn’t make sense).

0 Comments
Continue reading

Protecting Your Network from Hackers

Cyberattacks aren't just something that happens to other people, they’re a real-world threat to businesses, individuals, and even governments. Hackers are smart, sneaky, and persistent. The good news is that with a little strategic effort, you don't have to be helpless. Employing the right habits and strategies can help make it very hard for hackers to mess with you. In this month’s newsletter, we talk about how to get better at keeping hackers out of your network.

0 Comments
Continue reading

Essential IT Practices Your SMB Can't Afford to Ignore

There are a lot of regulations out there that businesses need to follow, both for their own good and that of their clients, customers, and associates. Many of these regulations—like the Health Insurance Portability and Accountability Act (HIPAA), the Sarbanes-Oxley Act (SOX), and the Payment Card Industry Data Security Standard (PCI DSS)—are relatively well known and critical to follow.

That said, these regulations dictate many basic practices that, to be completely frank, should already be a priority for every business that cares about its security and efficiency.

0 Comments
Continue reading

Which Would You Rather Have: Human Error or Human Firewall?

For all the effort and investment a modern business needs to put into its cybersecurity, it is equally important to acknowledge each team member's role in an organization’s security protections. Many of your employees, through no inherent fault of their own, are themselves a vulnerability as they allow many cyberthreats into your infrastructure through scams and simple mistakes. However, this doesn’t have to be the case.

Let’s go over why it is critical that you train your team to be a cybersecurity asset and how to do so.

0 Comments
Continue reading

Unlock Peak Productivity with Micro Mental Resets

How often do you find yourself feeling the weight of your agenda putting pressure on you, stressing you out, and—counterproductively—distracting you from the task you’re currently working on? Believe it or not, one of the best ways to power through and stay on track is to step away and take a minute to get your stress back under control. 

0 Comments
Continue reading

3 Ways to Make Technology More Effective and Safe While Traveling

This summer, do you plan on getting away from the office for a bit? If so, we have some technology tips for you to help you stay safe and secure while on the go. Here are three ways you can prepare for travel with the right technology.

0 Comments
Continue reading

How a Longstanding IT Joke Can Help Your Business Flourish

While it’s the longest-running joke in the world of IT, the question “Have you tried turning it on and off again?” is still an important one to consider when things are going awry. There’s a good reason why it’s such well-known advice, too: turning your device off can help solve a significant amount of technical issues. Why is this the case, and what can you learn from it?

0 Comments
Continue reading

Cultivating a Cybersecurity Culture That Goes Beyond Checkboxes

Cybersecurity is non-negotiable for protecting your business. While your awareness as a business owner is key, your employees are your first line of defense. Implementing effective cybersecurity training is crucial, but how do you make it stick?

0 Comments
Continue reading

How Tech Sprawl Impacts Your Business (And What to Do About It)

Over time, you might add new technology solutions to your infrastructure to solve specific problems. Before you know it, you might have an overwhelming amount of technology that keeps your business operational. This issue—tech sprawl—can hold your business back from efficient operations, but don’t worry… we have a solution for you.

0 Comments
Continue reading

Security Neglect is Expensive… Is Your Business Sufficiently Secured?

Cyberthreats aren’t just occasional inconveniences, especially nowadays. They are constant, evolving, and some are so highly sophisticated that you can hardly blame yourself if you fall victim to them. This is why proactivity is so important. Businesses that take a reactive approach to cybersecurity find themselves in a never-ending cycle of damage control. Without a purposeful cybersecurity strategy, any organization faces recurring breaches, data loss, and ultimately a situation where customer distrust can result in the company's financial ruin. This month, we thought we would take a look at why having a comprehensive cybersecurity strategy that addresses these risks is so critical for the modern business to accomplish.

0 Comments
Continue reading

Modern Cybersecurity Depends on Building Resilience with Zero Trust

The world of cybersecurity is in constant flux, demanding that organizations continually reassess their defensive strategies. A traditional focus solely on preventing breaches, while important, is proving insufficient in the face of sophisticated and persistent threats. As highlighted in a recent Illumio podcast episode, "Trust & Resilience: The New Frontlines of Cybersecurity," the very foundation of digital interaction—trust—has ironically become a primary vulnerability exploited by attackers. This necessitates a fundamental shift in perspective. 

0 Comments
Continue reading

Why “Have You Tried Turning It Off and On Again?” is a Valuable Question

We’ve all heard it, perhaps even rolled our eyes at it: “Have you tried turning it off and on again?” This seemingly simplistic question has become a running gag in the world of IT support. But beneath the humor lies a fundamental truth: rebooting a device is often the most effective first step in resolving a surprising number of technical glitches.

We understand that, although it might sound elementary, this advice is based on solid technical principles.

0 Comments
Continue reading

Three Considerations for Your Data Center Solution

If given the opportunity, would you rather manage a room full of big, bulky servers to maintain an in-house data network, or would you prefer to decentralize your infrastructure to make it more accessible, redundant, and secure? A data center can help you do just that, and it’s not nearly as difficult or as complicated as you might think to utilize one.

0 Comments
Continue reading

Secure Your Business: How Password Managers Simplify Cybersecurity

If you're like many small and medium-sized business owners, you're juggling countless online passwords… for email, banking, software, supplier portals, and more. It's overwhelming! This often leads to using simple or repeated passwords, which unfortunately opens the door to cyber threats like data breaches, a serious risk for any business. Thankfully, there's a straightforward solution: a password manager.

0 Comments
Continue reading

Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

Contact Us

330 Pony Farm Road Suite #2
Oneonta, New York 13820

Mon to Fri 9:00am to 6:00pm

support@directive.com

(607) 433-2200