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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Technology Solutions to Help Solve Common Operational Problems

Operational problems can not only stymie growth, they can trigger a lot of other issues that can be detrimental to the long term success and sustainability of a business. Unfortunately, it’s often a little difficult to see while you are in the heat of battle. Let’s take a look at some of the solutions that can solve some of the common operational problems that small businesses run into.

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Tip of the Week: Three Ways to Help You Manage Your Time More Effectively

Effective time management is crucial for productivity and achieving your goals. Unfortunately, it’s not always easy to be efficient. In today’s blog, we offer three very useful tips to improve your own professional efficiency.

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How Small Issues Can Snowball Into Major Operational Problems

When it comes to your business’ continuity, you should know that even small issues pose a great threat—especially when they involve your business’ data. Let’s examine two situations where even small mistakes could lead to a cascade of problems that could leave your organization strapped for cash and struggling to stay alive.

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How to Make the Most of What Your Business Has

Your business only has so many resources, from its budget to its time to its employees’ capabilities. This is what makes it so crucial to properly manage all of them.

Let’s run through some basic practices that can help you make the most of what your business has at its disposal.

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How Data Shapes Your Business Priorities

Over the course of a year, a month, or even a single day, your business accumulates and utilizes a lot of data. You need systems in place to make good use of this data, otherwise your business is leaving efficiency on the table. Today we want to go over some proper uses for your data and how to make the most of this golden opportunity.

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Invest in Technology to Avoid These Eight Operational Problems

Businesses need to be cognizant of the role technology plays in today’s operations. Not only do you stand to lose ground on your competition if you fail to properly invest in your technology, it can have other negative effects on your business as well. This week, we outline eight things that can go wrong if you aren’t constantly looking to build a technologically savvy business. 

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Use Strategic Technology Upgrades to Build More Efficiently

Businesses struggle with a lot of different issues, but when a problem hits you hard in the pocketbook, it can be disastrous for the whole organization. Let’s take a look at some technology that can help you make the most out of your time and effort.

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How to Avoid Network Bottlenecks from Impacting Your Business

Your network is a crucial part of your business, insofar as it is quite literally what powers your operations and enables you to work productively… at least, most of the time. Unfortunately, there is always the risk of a network bottleneck, or a limited capacity for data to move due to a lack of available bandwidth. So, how can these bottlenecks be avoided?

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It’s Probably Time to Consider a Change

Ask anyone that runs a business and they’ll tell you that it’s not one thing, it’s dozens of interconnected tasks that make up an efficiently functioning business. The smaller a business is, the more that the people that work in it need to do. This month, we wanted to discuss how even small investments in technology can make a massive difference in the way a business operates. 

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There are Some Serious Benefits of Bringing On a New POS System

Having an efficient and reliable point of sale (POS) system is essential for any retail or hospitality establishment. A robust POS system offers numerous benefits that can streamline the operations of the business and enhance customer and worker experiences. This week, we take a look at some of the main benefits of integrating a robust POS system in your business. 

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You Should Make a Strategic Investment in Your Business’ Technology

All small business owners are searching for ways to ensure their organization's long-term success. The truth is that it takes a dedication to building strategies that allows your business to get in the fast lane and stay there; and these strategies aren’t always easy to find. Let’s discuss how leaning into solid technology investment can help bring you closer to your goals. 

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Build Efficiency Through Strategically-Implemented Processes

Every business is trying to do what they do with fewer interruptions and reduced costs. The more you can do with less, the more profitable your business can become. Building efficient processes is essential for the growing business, so this week will explore various strategies and practical tips to help you build more efficient processes.

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Looking for Your Business to Go Green? The Right Tech Can Help!

It isn’t unusual for modern businesses to turn more and more often to “green” technologies, partially due to the reduced environmental impacts that come with their use, and partially due to the operational advantages that many of these technologies also bring. Let’s discuss some of the options that even smaller businesses can embrace that bring these kinds of mutual benefits.

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Tip of the Week: Building Better Habits through Habit Stacking

Productivity is always a primary focus for a business today, which makes any effort to improve it a welcome one. We wanted to take a moment and introduce you to a simple concept to make it easier to develop productive habits: something called habit stacking.

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The Pros and Cons of Gamifying Your Productivity

Productivity is the metric every business uses to determine the health of their business, how their employees are working, and how projects are being handled. Some organizations have found it helpful to gamify their productivity to incentivize efficient and thorough individual and team performance. Let’s take a look at gamification, why it is so effective as a strategy, and some of the pitfalls that it can cause. 

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Bureaucracy In Your Business Can Ruin Efficiency

For business managers, it can sometimes be difficult to create policies and procedures that allow for the efficiency that they’d like to see from their business. Business growth leads to more complex situations which in turn demand more complex procedures. This enhanced complexity can not only get constant in that you need to alter the way things are done, you also could fall into the trap of mistakenly putting productivity roadblocks up that can alter the way your business operates.

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3 Ways that Managed Services Can Boost Your Business’ Profitability

In good times and bad, profitability is the priority for most businesses out there. Having said that, this priority is typically a challenging one to achieve, but did you know that there are a few different ways that investing in a relationship with a managed service provider can help increase your productivity—and as a result, your overall profitability?

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Is Remote Work Really That Much Greener, In the Long Run?

One of the biggest arguments for remote work is that it poses environmental benefits, but how much truth is there to this statement? Today, we want to dive into the details and see if there is actually a solid benefit to working remotely—for the environment, at least. The answer might surprise you.

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Are You Dealing with Toxic Productivity?

There is one question that workers don’t hear enough, and if they do hear it, it is usually said in passing as a rhetorical question. That question is:

“How are you doing?”

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Perfecting Productivity, Part Four: Promoting Productivity in Your Business

So, at this point, we’ve talked about what productivity is, how it can be measured, and how to protect it from what could potentially impact it negatively. To bring this brief series to a close, let’s talk about the things you can do to maximize it as much as possible for your business’ benefit.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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