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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Change Your Organization’s Strategies and Technology to Improve Employee Productivity

Collaboration is not just nice, it is the only way many businesses can afford to keep the lights on. Understanding that truth makes it important to find the right strategies and technologies to support your staff’s collaborative endeavors. Today, we take a look at a few options to help improve your business’ collaboration. 

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Get More Efficient with Technology and Shifts in Strategy

Collaboration is important for many businesses and it is something that takes some time to master. In fact, a lot of businesses that do pretty well struggle when it comes to getting their project teams and operational staff to work together. Today, we thought we would take a look at technologies and strategies that will not only help collaboration, but can promise rises in productivity as well. 

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How to Get Get More Done and Feel Better About It

Maintaining a standard of consistent productivity can be difficult. This is doubly true if there is constant distraction. For many workers, handling these distractions is work in itself. When trying to maximize productivity it is important to undertake actions that support that goal, and when there are a lot of consistent distractions, it is useful to have a baseline of knowledge on how to do just that. Let’s take a look at five solid tips to help you maintain productivity.

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The Network Bottleneck Can Sap Productivity

Sometimes you might encounter situations where your network is limited in the amount of data it can process at any given time. The unfortunate truth is that it can be difficult to identify exactly what the problem is that is causing the slowdown, but one of the most common issues—the network bottleneck—is a pretty safe bet. But what exactly is a bottleneck, and what can be done to solve it?

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Optimism Generally Produces Better Results

One of the best ways to create positive change in your workplace is the act of projecting positive thoughts into it. In other words, we’re talking about ditching the typical doom-and-gloom that comes from the workplace and picturing the worst-case scenarios. We’re not trying to plan for the worst here; we’re trying to envision the best in an effort to make it a reality for your company. Let’s explore this concept by examining technology management.

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Vendor Management Can Save You A Lot of Time and Money

When was the last time you actually had a decent experience working with a vendor? Depending on who you are trying to contact and work with, it can either be an extraordinarily pleasant or an extraordinarily painful experience. Wouldn’t it be nice if you didn’t have to work with vendors at all? What if you could just contact a trusted resource who could handle everything for you? Well, you’re in luck; that just so happens to be what vendor management is all about!

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3 Mantras to Live By for Everyday IT Success

With so many technical terms to know and processes to understand, one might think that the only possible way to take care of your IT infrastructure is to hire professionals to monitor and maintain every aspect of it. While there is certainly a lot of truth to this statement, and working with professionals presents a ton of value, it doesn’t take a genius to implement small, common-sense practices that can compound over time.

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3 Ways Your Business Can Avoid or Minimize the Impact of Downtime

The phrase “time is money” is something that you hear a lot, especially in the business environment. While this might be applied in small ways, such as employees taking one or two minutes longer on their breaks or leaving early for the day, the major issue with wasted time manifests itself in much larger and more unpredictable ways. The true silent killer of businesses is downtime, and you need to be aware of its impact on your organization on a holistic level.

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Controlling Distractions Can Improve Productivity

Technology is such a wonderful tool for productivity, but one thing that you need to understand is that it cannot work miracles. At the end of the day, we are all still human; distractions creep in that technology cannot prevent. Some users struggle with staying focused, which in turn leads to unproductive behaviors, all of which compounds to create wasted time and money. Let’s discuss some ways that your employees can overcome distractions in the workplace.

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Lessons Learned from the New Normal

It’s been said that those who don’t learn from history are doomed to repeat it. In business, this is more evident every day as organizations have to deal with all sorts of different problems. How business leaders react to those problems ultimately makes the difference between beleaguered results or success. Let’s take a look at three lessons business leaders should be learning from recent events. 

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Need a Reason to Invest in RMM? Here’s Four

It is undeniable that businesses have increasingly been relying on technology. The past year has been especially digital as millions of people were working remotely. Many of these people required some type of technology support. Today, we are going to discuss how companies like ours were able to provide comprehensive IT support to so many people while they worked from home.

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Are You Having Productivity Problems? Here are Some Possible Solutions

Productivity is the core measurement of your business’ ability to complete the work needed to bring in revenue and to keep that work up consistently. Amazingly enough, most businesses experience similar productivity problems over time. What can a small and medium-sized business do to right the ship when productivity is down? Today we explore some ways to do just that.

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Productivity in a Very Difficult Time

Some people may say that operational efficiency and productivity are only measures of how well managers are able to manage. Make no mistake about it, productivity is important to workers, too. When COVID-19 spurred lawmakers to create stay-at-home orders in March of 2020, the fear was that productivity would decrease so much that it would destroy society. This obviously didn’t happen, but there has been some ebb and flow of the productivity metrics since the beginning of the pandemic. Let’s take a look at productivity during COVID-19.

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How to Compose Emails More Quickly with Gmail Templates

With so much time being spent in email, and Gmail holding a 33.7 percent market share, it should come as no surprise that many businesses wouldn’t mind it if a little less time were spent in Gmail if possible. As it happens, one of the most frustrating expenditures of your time—rewriting similar emails repeatedly—can be eliminated by creating Gmail templates.

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How Managed Services Can Benefit the Busiest Place on Earth Right Now

The holiday season is well known as a time off from work to spend with family, but for some, it’s the busiest time of the year. Let’s get to know one such individual for a moment, and what he’s learning can make his job—and his life—much, much easier.

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Downtime Is Costly and Bad for Business

There are a lot of words that a business owner doesn’t like to hear. One of the worst has to be downtime as it signifies waste. This month, we’ll examine the effects of downtime and how to calculate the financial impact of a downtime event.

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Tip of the Week: Linking Text Across Microsoft Word Documents

Microsoft Word has a lot of time-and-effort-saving capabilities baked in. For instance, did you know that you can paste the same text—down to the formatting—across numerous documents? This makes it simple to replicate text without having to fix it each time, and to make changes everywhere the text appears all at once. Let’s go over how to do so.

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Tip of the Week: Making the Most of Google Keep

The Android platform has various tools and applications available to assist users in keeping themselves organized and productive. One of these applications, Google Keep, offers particularly significant benefits. For this week’s tip, we’ll be going over some ways that you can use Google Keep to help “keep” track of the cornucopia of important information you need to process and retain.

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Tip of the Week: Five Ways to Manage Your Email Effectively

Email—it’s a business tool that we all use and rely on, but (if we’re being honest) it can be a pain to manage properly. Unfortunately, this can also depreciate the value of the solution to its users. To help prevent these problems, we wanted to share a few tips to assist you with your email management.

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How to Spend Less Time in Your Email Inbox

While email is an indispensably useful tool in the office, it can quickly become a time-sink if finding the right messages to read and respond to becomes an overbearing responsibility. Fortunately, there is a simple solution to remedy this that, after spending some time learning about the full capabilities of your email platform, can once again make your email the useful tool it is meant to be.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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