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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Improving Your Google Searches

Google is the standard for online searches. It seems to be as simple as can be. Think of a question, type it in, get an answer. However, not many people likely know just how specific you can make these Google searches with just a few details. Let’s go over how to use Google most effectively as you search the Internet.

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More Effective for Business: Wireless vs Wired

Businesses’ data needs are rapidly changing. Today, data security is a pressing issue. Unfortunately, the amount of dangerous threats are expanding as well and it is important to ensure that any technology moves you make don’t end up putting your business in harm’s way. This month, we’ll talk about the pros and cons of wiring up your computer network. 

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Putting the IoT to Work in Your Business

Since 1982, the technology known as the Internet of Things has given the devices around us greater capabilities through artificial intelligence and Internet connectivity. While this technology spent a long time existing under the radar, so to speak, many business functions are now relying on its benefits. Let’s take a few moments to look at how the IoT can be of use in your business.

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How the IoT Can Be Used to Help Your Business Processes

The Internet of Things has been around for some time now, with devices being given some level of artificial intelligence and Internet connectivity to improve their intended functions since 1982. After some time as a fringe approach to technology, it has now become an invaluable tool for many business functions. Let’s review the ways that the IoT can be harnessed to your advantage.

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Tip of the Week: Searching Google More Specifically

Everyone knows how to do a Google Search, right? Go to the site, type whatever it is you’re looking for into the search bar, and you’re off to the races. Fewer people are aware, however, of the ways that you can help Google narrow its search a bit. Let’s go over a few handy Google cheat codes that can make your search results more precise.

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What’s the Benefit of Content Filtering?

Wasting time is a big concern in any business, and this is one place where the Internet can potentially hurt as much as it helps. Of course, it does still help, as the Internet is where many of today’s business tools are accessed. How can you ensure that your team is spending their time working, rather than on social media or other distracting websites?

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Protecting Your Data Privacy Is Harder than Ever

If you consider it, it’s amazing how much trust people have in Internet-based companies. They not only believe that these companies will fulfill their expectations, but that they will work to provide protection for some of their most valuable and sensitive information. Let’s take a look at some of the data collection practices that companies use and what they do with that data. 

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The Pandmeic Era Internet

The Internet has never been more valuable than it is today. Over the past couple of months tens of millions of students have been introduced to telelearning, millions of businesses have promoted telework, people are meeting with their friends online, and consuming content from their living rooms (or their home offices) at rates never before seen. So what about security? Today we’ll take a look at how all this use is changing the Internet. 

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For Many Businesses, Working From Home Might Stick

Skipping the commute, wearing comfortable pants, and foregoing everyday office distractions has become the new norm during the COVID-19 pandemic, but it’s very likely that the businesses that do well with a remote workforce might continue to keep operating that way even after we’re all able to see each other again.

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Coronavirus is Shifting the Communications Industry

With COVID-19 urging people to remain at home, many telecommunications companies have started to make concessions to make life easier for their customers. Whether it is used for entertainment, work, or communication, Internet access is crucial right now, and so ISPs and cell carriers are taking steps to help facilitate this. 

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How COVID-19 is Impacting the Net Neutrality Discussion

The cloud cast by COVID-19 wouldn’t seem to have very much of a silver lining at all, but if one looks very closely, there is the faintest one there. As more and more people are subscribing to self isolation and similar practices, remote work has become a more pressing need. In response, many Internet service providers and mobile data carriers are taking action and putting changes in place that actually resemble net neutrality.

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Tip of the Week: 3 Leading Causes of Slow Internet

Slow Internet may be a nuisance in any case, but it has a particularly negative impact on the workplace. Technology should improve your operational efficiency, but if your solutions depend on a connection to the Internet, any issue there can effectively bring your productivity to a halt. In light of this, we wanted to go over a few of the most common issues that might be slowing down your connection, and perhaps tip you off to the problem.

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Tip of the Week: How Bandwidth Works (and Why It Matters)

Businesses require a lot of their Internet connections, especially if they’re using technologies like VoIP, screen-sharing, and/or webinar platforms. If you’re looking to incorporate these features, you need to be sure you have enough bandwidth to support them. We’re looking at a few reasons that your bandwidth matters, and how to tell if you have enough for your needs.

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Why is URL Manipulation a Security Concern?

If you’ve spent any time using a computer, you probably know what a URL is. It is the address of a website. It typically starts with “http//:” or “https://” and directs the Internet browser on where the user would like to surf. Nowadays a threat could be created by manipulating the URL. Today, we’ll take you through this threat. 

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Building a Secure Wi-Fi Network

Maintaining network security is always a priority for the security-minded company, but if your organization’s strategy is to fly under the radar, you need a new plan. No business is too small to be a victim of a network breach. What most people who are tasked with coming up with a network security strategy for a small business don’t always realize is that threats are everywhere. Today, we’re going to take a look at planning a secure and reliable Wi-Fi strategy that doesn’t inherently add to your business’ risk. 

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Tech Terminology: The Dark Web

Deep web and dark web. What’s the difference? Perhaps you’ve been using these words interchangeably. The dark web has a reputation for being the most toxic place on the internet, and for quite a few good reasons. Today we will dive deep into the dark web and why this reputation has been formed.

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Let’s Take a Look at 50 Years of the Internet

Without a doubt, the Internet is one of humanity's most impressive inventions. 50 years ago, the predecessor to the Internet that most of the world depends on, called ARPANET, was launched. Today, we will talk about how that innovation turned into the Internet, and reorganized the way people interacted with computing systems. 

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Tip of the Week: Spot a Hacker By Investigating Their IP Address

b2ap3_thumbnail_ip_addresses_400.jpgHave you ever wondered how your PC is identified from the billions of devices out there in the world today? Just like every human being has specific physiological traits that make up who they are, your computer’s IP address is somewhat unique to your machine, and it can say a lot about you. Therefore, it’s important that you are able to identify your own IP address when you need to.

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Tip of the Week: Unsure if an Email Address is Valid? Here’s How to Check!

b2ap3_thumbnail_email_verification_400.jpgSometimes you might write an email to someone who you’ve never emailed before (perhaps you scrawled down their email while on the phone or at an event), and questioned the authenticity of your recipient’s email address. Those who use email frequently know all too well what this feels like. It makes the most sense to first make sure that you have the right email address before sending a message.

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Are Consumers Really Going to Benefit from 5G in 2019?

The fourth generation of wireless technology has lingered for a long time, but with the advent of fifth generation wireless technology, it’s becoming apparent that it will be the next big thing. The issue with this idea, however, is that most device manufacturers are using the term as a marketing ploy--one that’s blown out of context to boot.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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