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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Technology Helps World’s Largest Machine Unleash Maximum Devastation Upon the Earth [VIDEO]

b2ap3_thumbnail_technology_automation_400.jpgThe world’s largest terrestrial vehicle is the German-made bucket-wheel excavator known as “Bagger 293.” Used for open-pit mining, Bagger 293 hulks over the landscape at a length of 722 feet, and a height of 310 feet (twice the size of the Statue of Liberty). As a bonus, this beast-of-a-machine is made more ferocious thanks to remote technology.

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3 Desirable Network Security Factors for Your Business

b2ap3_thumbnail_network_security_400.jpgThere are several factors at work when scoping out your current network security situation. According to a study from 1&1, 67 percent of people confirmed that someone they know has had information stolen from them while online, which means that your business could be next. In order to remain one of the few unaffected by security breaches, consider these three network security features for your business.

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Tip of the Week: How to Defend Your Network from 3 Top-Tier Disasters

b2ap3_thumbnail_protect_your_network_400.jpgYour company’s network can be very sensitive at times, and even the slightest disruption can cause downtime. Be it an immense natural disaster or something as simple as forgetting your login credentials, it’s common problems which cause the most trouble for businesses. In order to fight against these issues, it’s best to prepare yourself for these three common (and fairly simple) scenarios.

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Tip of the Week: 5 Ways to Extend Your WiFi Signal

b2ap3_thumbnail_wifi_extention_400.jpgToday, having a strong WiFi signal is critical. You need a reliable signal for every part of your home, office, and even outside the building. Is your wireless signal strong in some areas and spotty in others? Would your life be immensely easier if your signal extended for just one or two more rooms? For this week’s tip, here’s how you can extend your WiFi signal.

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Stop Ignoring Unneeded Applications That Take Up Space on Your Network

b2ap3_thumbnail_trash_apps_to_improve_performance_400.jpgThere’s a value to having a neat and tidy office where everything is where it’s supposed to be. In addition to seeing a boost in productivity because you’re not having to fight clutter, you just feel good about working in a space that’s clean and orderly. These same principles of organization apply to your company’s network.

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How Will Future Technologies Change Two-Factor Authentication?

b2ap3_thumbnail_two_factor_authentication_400.jpgIn these times, passwords are losing their effectiveness. Hackers can now input millions of passwords every second to crack your code. Even now, professionals are working on new solutions which can jumpstart online security. While using a password is still an ideal choice, there are plenty of other options that are being discussed in the two-factor authentication field.

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What is a Botnet Attack and How Do You Stop It?

b2ap3_thumbnail_botnet_malware_400.jpgHackers have many different tools at their disposal to access your computer. Some of these tools can even control your machine! When a hacker controls your PC, your computer is now part of a network made up of other compromised devices that they control. This compromised network is known as a botnet, and you don't want to be part of it!

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Prevent Downtime by Planning Your Network Maintenances

b2ap3_thumbnail_total_uptime_400.jpgBecause you manage a business, we don't have to convince you of the benefits of planning ahead. For example, having an onboarding strategy in place for hiring a new employee will get them acclimated more quickly, which will help them contribute to boosting your bottom line faster. Similarly, planning your IT network maintenances will benefit your organization.

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Do More by Outsourcing the Technical Stuff to a Trusted Partner

b2ap3_thumbnail_managed_service_professional400.jpgOne of the purposes of technology is to help your business grow. The best way to achieve this goal is to be intentional with your technology. Sometimes running a business can be so hectic that keeping up with your technology becomes an afterthought. Neglecting your technology can eat into your organization's profits; therefore, it makes more sense to outsource your IT.

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3 Ways Homeownership and Your IT Infrastructure are Similar

b2ap3_thumbnail_nethouse400.jpgYour company's technology infrastructure is made up of several complex systems that all work together in order to keep your business running smoothly. Your IT infrastructure functions much in the same way as another type of infrastructure, your house. It's surprising how much you can learn about computer networking by looking at "This Old House."

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Today’s Network Security is about Controlling Information

b2ap3_thumbnail_netseccloud400.jpgThe modern IT landscape is dramatically changing from a model where an IT department controls everything, to companies outsourcing their IT services. This paradigm shift challenges older ideas about traditional network security equating ownership and control with strong security. Does your business view IT outsourcing as a security help or a hindrance?

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4 Tips to Build a Network Jigsaw Puzzle

b2ap3_thumbnail_puzman400.jpgYour IT infrastructure is a lot like a puzzle. There are many pieces of technology that connect to form one big solution. If just one piece of the puzzle is missing, then the picture is incomplete and the solution will not work properly. Good thing we're great at piecing together IT puzzles!

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How to Cut 25% Off Your IT Expenses

b2ap3_thumbnail_techy400.jpgWe've all learned in our Business 101 studies that cutting costs is an absolute priority of business operation. While there are plenty of products available that promise to save your business money, perhaps the easiest and most effective way is to downsize. Gartner Inc. reports that you can eliminate a quarter of your IT expenses by simplifying your IT network.

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Don’t Let These 3 Easy Oversights Compromise Your Network

b2ap3_thumbnail_lockblu400.jpgThere is a common misperception that strong anti-virus software is all you need to cover the security of your network. While anti-virus software is an important component to network security, there's more to it if you want a secure network. You need to also take into account the human factor, which can disable even the strongest software solution.

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Don’t Forfeit Your Command-and-Control Center To a Zombie Army

b2ap3_thumbnail_zomb400.jpgWith an increase in Distributed Denial of Service (DDOS) attacks and packet flooding volume, its evident that hackers are using compromised web servers for their malicious activities. By infecting servers, these dastardly infiltrators create a Zombie command-and-control center to direct their malicious activities from.

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Are you prepared for the Zombocalypse?

b2ap3_thumbnail_zombie400.jpgAre you going to make sure your machete is handy and start boarding up your windows for the coming of George Romero's slow-moving walking dead, or will you load up on ammo and lock yourself in a bunker for the more active and feral Max Brooks-type zombies? What about your data, like your Zombie Survival Guide E-book? Is it safe?

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Organize Your Network with Active Directory

b2ap3_thumbnail_Network400.jpgThe whole purpose of having a network infrastructure is to allow different users to access and share needed files and applications. With your data centralized to a server, you will need to have a system in place that allows certain people up-to-date permissions to access needed files from every computer. This is where Active Directory comes in.

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Don't Be a Hacking Target

b2ap3_thumbnail_Hacking400.jpgWhat do hackers look for when choosing a victim? While there are hackers out there that specialize in targeting high-profile companies and executives (a hacking method call whaling), most hackers do a broad sweep of the Internet and choose the easiest targets. If your company has weak network security, then you have a target on your back.

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Save Money by Wirelessly Expanding Your Network

b2ap3_thumbnail_WiFiNetwork400.jpgA growing business is always in expansion mode. More revenue means that more employees will need to be hired. Every new person on-boarded will require a workstation. Adding more computers to your network will require more resources from your network, requiring you to expand your network. When you need to expand your network, you can save expansion costs by going wireless.

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How Can Terminal Services Help Your Network?

b2ap3_thumbnail_ServerTerminal400.jpgThanks to the cloud computing, there's a lot of chatter these days about doing your work remotely. The idea of accessing your data from anywhere on any device is an exciting prospect, but it is not a new one. Windows Terminal Services (renamed Remote Desktop Services in Windows Server 2008 R2) has had this ability for many years, and it is still a great remote service option for your network.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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