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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How Secure Are Your Virtual Servers?

b2ap3_thumbnail_hosted_server_400.jpgIn today's technology world, a lot of businesses are opting to take advantage of virtualized servers. These offer various benefits, including the ability to consolidate your servers into a neat, controlled package. But according to a recent study by Symantec, virtual servers might not be as secure as once thought. In fact, they might not be any more secure than a physical server.

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4 Reasons Why Your System is Bugged

b2ap3_thumbnail_software_bugs_400.jpgAs long as computer software has existed, it's been plagued by bugs. Like real bugs, software bugs are an infestation and can cause major problems for businesses. When assessing software bugs, one question comes to mind; "After decades of dealing with bugs, why are they still an issue?"

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Microsoft Bites Back with Fix to POODLE SSL Vulnerability

b2ap3_thumbnail_poodle_ssl_vulnerable_400.jpgA few weeks ago, a new vulnerability was discovered in the Internet Explorer functionality of SSL 3.0. Due to the encompassing nature of the vulnerability, all operating systems are affected. This makes it a big problem that must be resolved. Thankfully, Microsoft has released a fix to the vulnerability, called Fix It, making it far easier to prevent the vulnerability from becoming an issue.

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The PC on Haunted Hill

b2ap3_thumbnail_pc_on_haunted_hill_400.jpgOur minds often attribute unexplained phenomena with hauntings from ghosts. Most of the time, there's a perfectly good scientific explanation for what's going on. If you ever see your computer's cursor move on its own, your PC isn't haunted. Although, you might prefer a haunting to what's really happening; a hacker is probably stealing your data. Now that's scary!

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Ghost Servers - Who Ya Gonna Call?

b2ap3_thumbnail_ghost_server_400.jpgEveryone has heard horror stories about the spirits of the dead lingering in this world. Every culture on this planet has different beliefs about the nature of these spectral beings. Not much is known about these beings, but people still believe without a doubt that they exist. In regards to technology, ghosts do exist, in the form of ghost servers.

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The Internet of Things Might Invoke Murder, Ransom, and More

b2ap3_thumbnail_internet_of_things_death_400.jpgWith the Internet of Things connecting more devices to the Internet, these devices can potentially be turned to nefarious use. Despite all of the benefits of the Internet of Things, like big data analytics, anything connected to the Internet is threatened by cyber crime to at least some degree. In fact, some professionals believe that the Internet of Things will usher in an era of new types of cyber crime; murder included.

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To Understand the Hacker, You Must Become the Hacker

b2ap3_thumbnail_hacker_information_400.jpgHackers are mysterious. Not much is known about them - until they get caught, at least. But until the divine hammer of justice is brought down upon them, they will continue to stalk the shadows and wait for us to unknowingly hand over our personal information. What they don't want you to know is that they generally act according to a few particular variables, and that it is possible to avoid their pitfalls.

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Sandworm: Russian Cyber Espionage Campaign Uncovered After 5 Years

b2ap3_thumbnail_sandworms_400.jpgA new threat, dubbed Sandworm by iSight Partners, has been discovered. It is a cyber espionage campaign dating back to at least 2009, and is said to be based in Russia. Sandworm uses a previously undiscovered zero-day vulnerability in Windows operating systems to steal information from government leaders and organizations.

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Tip of the Week: How to Prevent IT Equipment Theft

b2ap3_thumbnail_device_theft_400.jpgHow familiar are you with the IT equipment owned by your business? If you don't keep detailed records of your equipment and enact security measures and policies, then you're making it easy for theft to occur. We've written a lot about protecting your business from data theft, but it's equally important that you take precautions to safeguard your stuff.

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New iPhone Vulnerability: Lock Screen Can Leak Your Contacts!

b2ap3_thumbnail_b2ap3_thumbnail_siri_vuln_400_20140617-115955_1.jpgThink your data is safe when you lock your phone? Thanks to a newly discovered vulnerability with iOS 7.1.1 (the latest version), a hacker has the ability to bypass your lock screen and easily access your contact information.

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A Lesson from Y2K’s Unsung Heroes

b2ap3_thumbnail_proactive_one_400.jpgFifteen years ago, a simple oversight in technology development caused worldwide panic. The crisis was Y2K, and the fear was that, on New Year's Eve, computers would reset to 1900 instead of 2000, causing all technology to fail. Thankfully, New Years Eve came and went without incident and people got worked up over nothing. You've heard story, but you may not have heard about all the work IT companies did to save the day!

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Is Your Business Ready for the Security Challenges of Wearable Tech?

b2ap3_thumbnail_wearable_security_400.jpgDue to the growing popularity of employees using their personal devices in the workplace (BYOD), many companies have created BYOD policies to handle the unique security threats brought about by these devices. Does the new trend of wearable technology mean that you need a separate WYOD policy?

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Space Technology Repair By Chewbacca

b2ap3_thumbnail_chewy_face_400.jpgAcross the galaxy, Star Wars fans will be celebrating their beloved science fiction franchise on May 4th (May the fourth be with you). One of the most fascinating aspects about Star Wars is its space technology. As cool as lightsabers and blasters are, Star Wars tech can break down just like our modern space technology. Concerning technology repair, we think troubleshooting space tech in our day can be just as exciting as repairing space technology "a long time ago in a galaxy far, far away."

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The Database Hack that Brought Down the Galactic Senate

b2ap3_thumbnail_star_wars_logo_400.jpgOn May 4th you may see more Star Wars T-shirts than normal. This is because May 4th is recognized around the galaxy as Star Wars Day (May the 4th be with you). Thanks to the abundant use of technology throughout this science fiction franchise, you can bet your podracer that we can find an IT lesson from Star Wars that can help your business!

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Alert! Major Bug in IE for XP is NOT Getting Fixed

b2ap3_thumbnail_alert_many_400.jpgA lot of people use Google Chrome or Firefox as their browser of choice, and it's easy to see why. They are updated constantly and have great features. However, a lot of people still stick to what they know and love - Internet Explorer. There are a lot of people out there that still use this browser, and they should be warned that a new vulnerability exists in the system.

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3 Internet Dangers That Can Harm Your Kids and What You Can Do About Them!

b2ap3_thumbnail_protect_your_kids_400.jpgThe Internet is a powerful tool. Another powerful tool is the circular saw. You wouldn't give your kid a circular saw and let them use it without any supervision. In the same way, you shouldn't let your kid use the Internet unsupervised and without any training.

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Internet Security: This Is Why We Can’t Have Nice Things!

b2ap3_thumbnail_security_from_hackers_400.jpgWhen you were a kid, did you ever ask your parents for a cool new toy only to have your request denied because you were in the habit of breaking everything? Your parents would point out your destructive habit and tell you, "This is why we can't have nice things." As an adult, the coolest toy is the Internet and hackers want to break it.

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Fake App “Virus Shield” Dupes 10,000+ Users!

b2ap3_thumbnail_app_security_400.jpgThere's nothing quite like the feeling of getting scammed, and the scammers of today love using technology to rip you off and leave you with that sinking scammy feeling. The best way to avoid scams is to be proactive and know what to look for. New to your list of scams to be on the look out for are fake apps.

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4,238,983 Records Compromised So Far in 2014… and Counting

b2ap3_thumbnail_tally_it_400.jpg2014 has been a year of technological advancement, but with any kind of advances such as these, there will always be those who want to steal the work of others. According to the Identity Theft Resource Center and , as of March this year, there have been 204 instances of data breaches this year alone. These affected companies are perfect examples of why web protection is important. Directive can provide you with this protection and peace of mind. Here are a few of the more unbelievable breaches, most of which could have been easily avoided.

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3 New Wireless Security Solutions that Don’t Require Passwords

b2ap3_thumbnail_wireless_security_400.jpgIs your wireless router an older model? If it is, then you owe it to yourself to upgrade the latest model. Depending on your Internet connection, upgrading your wireless router may be the easiest way to increase your bandwidth. Next-gen routers also come with new easy-to-use security features that don't require passwords, making an upgrade worth the effort.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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