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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Using a Spreadsheet to Calculate Exact Age

Both Microsoft Excel and Google Sheets offer a plethora of features to those who know how to use them, many of them with really niche applications to businesses. For instance, there is one function that allows you to easily calculate the time between the current date and a specified  day that, if applied properly, could easily provide businesses with some serious utility.

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Software as a Service Works Because of These 3 Benefits

Software makes or breaks businesses, so your software strategy should be implemented with sound logic in mind. One of the ways you can make the most out of your limited resources and budget is to consider cloud-hosted Software as a Service offerings. With SaaS, you can implement better software that is more accessible, flexible, and manageable than the traditional method of hosting.

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You’re Not Too Small for Enterprise-Level Software, But You are Too Big for Consumer-Based Software

Software makes business run: that is an undeniable statement. From the operations software that allows your business to manage and pay its people to the CRM that provides a pathway to communicate efficiently with customers, to all of the applications that it takes to conduct business in earnest, software plays a crucial role in your business’ success. 

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File Digitization Brings a New Element to Your File Management

Most modern organizations will have digitized their businesses to at least some degree without really putting much effort or thought into it. This massive and often unconscious change has created a lot of benefits for businesses with perhaps one of the most overlooked benefits being document digitization. Today, we want to discuss the great benefits that come from this initiative and why you should consider it.

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Tip of the Week: How to Copy Excel Worksheets

If you have ever invested time and effort into an Excel spreadsheet, then you know how irritating it is to move all of that data to a different sheet. Thankfully, you can easily and accurately copy this data using a simple technique. Here’s how you can do it.

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A Significant Vulnerability is Present in Apple Devices Through MacKeeper

One of the big advantages that Mac computers have had over the traditional PC is that they “don’t get viruses,” but how true is this claim, really? Research conducted by Elastic Security Labs proves that this is certainly not the case, discrediting the prior claims of ads arguing the former.

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Make Work Simpler Through Automation

All jobs have aspects of them that are simply dull or unengaging. After all, nothing can be exciting all the time. This week we wanted to focus on these rote tasks and what you can do to make them less of an impact on your time and job fulfillment. Turns out, the key to solving this issue stems from technology, specifically the ability to automate said tasks.

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The DBMS Is a Big Part of Your Business Whether You Know It or Not

For the average business, the database plays a big role. How big of a role? Your business won’t function the way you want it to function without it. In order to manage your databases correctly, you need a solid database management system (DBMS). This week, we thought we would discuss the DBMS and how it works to assist your business computing.

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Don’t Know Where to Start? Three Places to Spend Your IT Dollars

For years, IT has been at the forefront of business administration, productivity, communications, and many other parts of an organization's efficient operations. For the growing business it can be rather difficult to know where to invest your capital so that you can get the best ROI or the most value out of your IT investments. Let’s take a look at how the growing business can use their earmarked capital to improve their business.

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Microsoft Office is Dead, Long Live Microsoft 365

In what seems to be the final stage of a plan that Microsoft has been inching towards for years, Microsoft Office will apparently be phased fully into the Microsoft 365 brand. Let’s consider what we know so far about this change.

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AI to Be Included in Select Microsoft Tools

Artificially-intelligent image generation has become a hot topic in recent weeks and months. Not too long ago, an artist created a stir for winning a competition with an image that he largely created using an artificially-intelligent tool. Now, Microsoft has announced that similar AI-powered image generation tools will be integrated into many of their applications.

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Tip of the Week: Save Your Documents as PDFs

It’s a great feeling, being able to download something, but also being able to download it as a PDF file. In cases where you want to save something as a PDF rather than its original image or web page file, you can do so relatively easily in order to make printing and other tasks easier. You can do all of this right from your web browser.

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Introducing No Code Tools and How They Can Work for You

In today’s business, the demand for software often outpaces the supply of available coders. For businesses that find the need for new applications to drive their business initiatives, there are now “no code” tools available that can help them create the software they need without having to lean on software developers. This week, we take a look at no code tools and how they can work for your business. 

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Solid Communications is Imperative for the Modern Business

Ultimately, your employees are going to be the ones using your technology to accomplish their daily duties, so it helps to treat them like customers rather than end users. If you examine industry trends to make the best decisions possible with your technology and communications solutions, then you’ll allow your team to flourish in the process.

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Even the Built-In Calculator in Windows Could Allow Threats In

You might be surprised by some of the security breaches and vulnerabilities out there, including some for apps that you would never suspect, like Windows’ Calculator application. Hackers are always looking for new ways to infect endpoints, and nothing exemplifies this better than this particular threat, one which utilizes the Windows 7 calculator app to launch attacks against Microsoft operating systems.

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Tip of the Week: How to Manage App Permissions in Android

Modern mobile devices are a bit of a double-edged sword for today’s businesses: on the one hand, they are critical for the productivity that is required of today’s organizations, but on the other, they also come with the very real chance of security issues. The permissions you give (or don’t) to these applications can have an impact on this risk.

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Tip of the Week: Modernizing Your Legacy Systems

Updating your technology is one business task that needs to happen if you want to optimize your operations. Some companies, however, still rely on legacy systems that could be holding them back from peak performance. It’s difficult to update legacy systems without comprehensive IT knowledge and proficiency, which is why you have us!

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Looking for Essential Business Software? Microsoft 365 Has You Covered

What kind of productivity suite does your business use for its day-to-day operations? It doesn’t really matter which industry you classify yourself as or what size your company is; a productivity suite will undoubtedly transform the way your organization operates. Let’s take a look at some of the most common applications found in productivity suites and how they can be powerful catalysts to get work done faster and more efficiently.

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Internet Explorer is Dead, Long Live Microsoft Edge?

Goodbyes are always painful, but we suspect that this one for Microsoft’s Internet Explorer will be more on the bittersweet side of things. Long a staple in the web browsing world, Internet Explorer has largely been removed from devices running Windows 10 and Windows 11. Let’s take a moment to discuss the approach Microsoft is using to slowly phase Internet Explorer out of the web browsing space.

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The Right Software Can Remove Productivity Roadblocks

Productivity. Your company needs it. Your employees are measured largely by their ability to effectively turn their effort into a tangible product or service that creates revenue. It really means everything to your business. Why then, if it is so necessary, is it so hard to get the people you depend on to realize just how important their productivity is to the success of the business? Let’s discuss what makes a business productive, and what technology will mitigate the major barriers to productivity.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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