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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Is the VPN My Office Uses a Public VPN?

Virtual private networking, while maybe not the most familiar term to everyone, at least seems to be pretty straightforward. Such a specific-sounding term must apply to one aspect of technology and that one aspect alone, right?

Well, kind of, sort of, not really. In actuality, there are two kinds of VPN. Let’s go over what makes them different, and which your business should utilize.

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Looking at FoggyWeb to Better Understand Malware Attacks

The cyberattack on SolarWinds was devastating for many reasons, and Microsoft has officially uncovered yet another type of malware used in the attack on the software provider. This time, it is a backdoor threat they have named FoggyWeb. What does this threat do and why is it so important to look at this incident even now?

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What is the Cloud and What Can It Do for Your Business?

Cloud computing is a monster of a topic in and of itself, perhaps more so than most people might expect. Let’s define what cloud management is and take a closer look at what goes into properly managing your cloud-based resources.

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3 Reasons to Consider a Private Cloud Solution

The cloud is a great opportunity for businesses to increase accessibility of data and enhance productivity, especially while remote, but for those who do not know how to approach it, the cloud can be intimidating. Today, we are going to make the case for a private cloud solution and why you should consider it as a viable option for your business, even if it does not seem like it at the moment. You might be surprised by what you learn!

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Why a Zero-Trust Policy Might Be Appropriate for Your Business

With countless threats out there waiting for IT professionals to slip up, it’s no small wonder that many of these professionals are opting into what is called a zero-trust policy for their security standards. But what is a zero-trust policy, and why is it so effective at curbing potentially dangerous situations for your business? Let’s investigate this in today’s blog article.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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