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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Enable or Disable Startup Programs in Windows 10

Have you ever booted up your computer at the start of the workday only to find it slow and sluggish? Sometimes this has to do with how many startup processes are occurring when your computer is just starting to wake up. You might be able to give it a little morning jumpstart by disabling certain startup processes or programs.

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Tip of the Week: Scaling Your Wi-Fi Network

Most modern businesses rely on wireless internet connectivity in their day-to-day processes. Of course, this means that their potential productivity is tied to the quality of their internet and its capability to serve the entire workforce. As a business grows it becomes more important that its Wi-Fi setup can support it. Let’s go over the process of properly scaling your network to your needs.

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What is a Botnet, and Why Is It Dangerous?

Have you ever wondered how hackers manage to pull off incredible feats like bombarding networks and servers with so much traffic that they simply cannot function? None of this would be possible if not for botnets. But what is a botnet, and why is it important for your organization to understand? Let’s dive into the details.

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Is 2021 The Year Of The Chromebook?

Introduced in 2011, Chromebooks were little more than a web browser in the form of a laptop. However, a decade later, not only do Chromebooks dominate the classroom, as cloud computing continues its ascendence and remote work is embraced, Chromebooks have become the low-cost alternative to traditional laptops.

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What are IT Best Practices, Anyways?

We throw the term “best practice” around a lot… enough that, without an appreciation for what the term actually means, it can start to sound like just another buzzword that the IT guy is using to sound more impressive. We assure you that this is not the case, and that the term “best practice” actually does mean something.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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Oneonta, New York 13820

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