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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Mobility a Crucial

If there’s one trend that is going to continue having an impact on a business’ technology, it’s mobility. People are simply doing more while mobile, having the technology to shop, manage their finances, and yes, work productively. Let’s pause and consider how a small business could leverage this mobility to its benefit.

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Tip of the Week: Five Ways to Manage Your Email Effectively

Email—it’s a business tool that we all use and rely on, but (if we’re being honest) it can be a pain to manage properly. Unfortunately, this can also depreciate the value of the solution to its users. To help prevent these problems, we wanted to share a few tips to assist you with your email management.

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Let’s Look at 2020s Best Smartphones

The smartphone is the most important device for millions of people. In fact, if the numbers are to be believed, many people have moved completely away from using traditional computers. Today’s flagship smartphones need a combination of fast connectivity, reliability, and longevity so that users can justify the lofty price tags associated with these devices. Let’s take a look at four of the most noteworthy smartphones available right now.

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Reviewing Zoom’s Efforts to Improve Its Security

As a communication tool, the video conferencing app Zoom saw a considerable bump in its popularity with both personal and business users as the coronavirus pandemic made other means of meeting no longer viable. However, this sudden increase in its user base also revealed some serious security issues with the platform. Let’s examine what Zoom has done to resolve these issues since then.

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Tip of the Week: Improving Your Google Searches

Google is the standard for online searches. It seems to be as simple as can be. Think of a question, type it in, get an answer. However, not many people likely know just how specific you can make these Google searches with just a few details. Let’s go over how to use Google most effectively as you search the Internet.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

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Oneonta, New York 13820

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(607) 433-2200