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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Making the Most of Google Keep

The Android platform has various tools and applications available to assist users in keeping themselves organized and productive. One of these applications, Google Keep, offers particularly significant benefits. For this week’s tip, we’ll be going over some ways that you can use Google Keep to help “keep” track of the cornucopia of important information you need to process and retain.

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How Businesses Can Use AI to Their Benefit

As technology has become smarter, artificial intelligence has evolved into a more and more applicable solution that businesses of all sizes can use. Let’s take a few minutes to consider the various ways in which AI can be used to support businesses.

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It’s Time You Gave VoIP Another Look

As we continue to adapt to a post-coronavirus world, one of the biggest issues facing businesses is their ability to communicate with their customers and team. As social distancing has reduced face-to-face interactions, many businesses are turning to digital solutions like VoIP to communicate effectively.  

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Five Reasons You Need To Use a High-Quality Template for Your Website

Your website is the primary marketing tool for your business, and as such, it must look and operate as expected. It has become a pretty standard practice for smaller businesses to use prebuilt WordPress or Joomla templates as opposed to paying a designer to build a custom website from scratch. It saves money, and it gets you, essentially, the same end result. However, not all templates are created equal. An inferior template or theme will end up costing you in the end.

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Some Budget Smartphones You Should Know

We’ve looked at the best phones (flagships), we’ve looked at some of the most innovative devices, but what happens if you don’t have $1,000+ to buy a smartphone? Many of the main manufacturers spend a lot of their marketing budgets highlighting their most expensive devices, so a lot of people don’t know that there are some very capable smartphones that don’t come with four-figure price tags. Let’s take a look at some phones that people can get that won’t empty their wallets.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

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Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

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Oneonta, New York 13820

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(607) 433-2200