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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How Important Is It to Keep Devices Charged Up?

Owners of Nintendo’s Switch console should know that, as per an announcement from Nintendo, the battery life of their device could be negatively impacted if the device isn’t charged up at least every six months. While this may not be the kind of news you’d expect to find on a business technology blog, it does open the door to a bigger, more pertinent topic: should devices that aren’t used very often be kept charged up?

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How to Understand User Intent

The goal of SEO and marketing is to drive traffic to your website for you to introduce them to your services and convince them to take a chance with you. However, while SEO can drive traffic to your site, it can’t make visitors stay if your website is out of touch with user intent.

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How to Use a Second Monitor on Your Laptop or Chromebook

If you’ve been mostly working from a laptop these last few months, you’re probably noticing that it’s a little harder to be as productive with only one screen, especially if you were used to having two at the office. If you’ve already looked into getting a second screen for your laptop, but your laptop doesn’t have a port, you aren’t actually out of luck!

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Listening to Your Team is a Great Way to Overcome Business Challenges

While it sounds like a term that only applies to the person with the fanciest title in an organization, business leadership is an important quality for people to demonstrate at all levels. However, when you are the boss, it becomes important that you encourage this comprehensive business leadership amongst your team. Here are a few key questions you should be asking regularly to communicate this responsibility to your team members.

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How You Can Make IT’s Life Easier

Business relationships, especially between you and a service provider or you and a coworker, are crucial to a business’ success. However, maintaining these relationships can be challenging when there’s a good chance that your actions might create more work for another person. Let’s go over why your relationship with IT may be strained, and offer a few tips to help fix it.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

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Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

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Oneonta, New York 13820

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