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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

A Few Ways Small Businesses Can Use the Cloud

A lot is made about cloud computing and its cost and time saving benefits, but when your business is small, a lot of times, it could just be looked at as an unnecessary addition to your computing infrastructure. Today, we thought we would go through a few ways that even the smallest of businesses can utilize cloud computing. 

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Putting the IoT to Work in Your Business

Since 1982, the technology known as the Internet of Things has given the devices around us greater capabilities through artificial intelligence and Internet connectivity. While this technology spent a long time existing under the radar, so to speak, many business functions are now relying on its benefits. Let’s take a few moments to look at how the IoT can be of use in your business.

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IT Help Desk Can Be Incredibly Valuable

Every business has the occasional computer problem. Like any other machine it needs constant maintenance to work as intended. When you are working in a productive environment, IT problems can really damage your business’ ability to conduct business. One solution to what seems like endless computer issues is the presence of an IT support help desk. Let’s take a look at a couple of benefits that having a help desk solution in place can have for a small business. 

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Is Your Smart Assistant Undermining Your Security?

Smart assistants commonly appear in the office and home, so much so that the novelty seems to have finally worn off and they are now just another appliance—and, like any other appliance, there are a few quirks that can be frustrating to deal with. For instance, anyone living around these devices has shared a particular experience: the device registering something as a wake word that certainly wasn’t meant to be the wake word.

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How Has COVID-19 Impacted Cybersecurity Needs?

Data security is always a challenge that businesses must rise to meet, but the COVID-19 pandemic has complicated things significantly by creating situations that make ensuring this security even more difficult. Let’s go over the impacts that many organizations—especially those in the healthcare industry—have had to deal with due, in part, to the coronavirus.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

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Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

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Oneonta, New York 13820

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