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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: How a Hokie Gift Can Revolutionize Your Network

How many times have you gone to the store and bought something that you already had? Unfortunately, this happens all the time, but fortunately it’s usually a half gallon of milk or a loaf of bread. When it happens in your business, it can be much more expensive. Today, we will advocate for an inventory strategy that will keep you from spending wads of cash on redundant investments. 

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Remote Monitoring and Managed IT, and the Impact it Has on Small Business

With more people than ever working from home, their ability to receive the support they need to keep their devices in top working order is crucial. As a result, many businesses have turned to managed IT service providers to maintain their employees’ computers. MSPs like us utilize a tool called remote monitoring and management software (RMM). Let’s discuss what it is and why it is so useful for managing your company’s IT. 

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Collaborate Better for More Successful Workflow

If your business is like many others, you’ve pushed off some of your more capital-intensive plans and focused on efficiency. Now that things are starting to reopen in many places, it’s been made clear that keeping your business running with remote workers is a good strategy, but you can’t keep your projects on the back burner forever. Using video conferencing solutions to help run your projects can be a good stopgap that can give your business some flexibility. Let’s take a look. 

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What Your IT Documentation Needs to Include, and Why

It is important that you have a handle on the technology that your business utilizes, which will require you to maintain comprehensive documentation regarding it and its support. Here, we’ll go through what a managed service provider includes in this documentation, as well as how it is used.

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How Your Business Could Take Advantage of Cloud Services

As businesses have been allowed access to more advanced tools, the cloud and its capabilities have been shown to be among the most useful to operations. Let’s examine some practical applications of the cloud to see why this is.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

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330 Pony Farm Road Suite #2
Oneonta, New York 13820

Mon to Fri 9:00am to 6:00pm

support@directive.com

(607) 433-2200