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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Making Cybersecurity a Team Effort

We're all busy. Whether you're steering the ship or making sure the daily operations run smoothly, cybersecurity might feel like another drain on your time. Imagine a day when everything grinds to a halt, trust evaporates, or significant money vanishes into thin air. These aren't abstract fears; they are all-too-real consequences of cybersecurity oversights, creating moments that everyone in a business, from top to bottom, desperately wants to avoid… and can.

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How to Resolve Some of Your Most Expensive IT Issues Without Lifting a Finger

There are, plainly and simply, too many ways that a modern small or medium-sized business can experience an issue that puts their IT out of commission in one way or another. Each one can hit one of these businesses particularly hard in the wallet.

Let’s review some today and discuss how they can be resolved.

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Why You Shouldn’t Force Remote Employees Back to the Office

Google has started to implement policies pushing remote staff back to the office, some of which have consequences for noncompliance. This feels like a step in the wrong direction, especially in regards to flexible workplaces and scheduling. Sure, in-person collaboration is great, but it’s hard to argue with the increasing body of proof showcasing the benefits of remote work, especially for SMBs.

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Shadow IT - Beginner

The term "Shadow IT" may sound mysterious, but the practice is actually quite common in most workplaces.

In this Micro Training, jumpstart your learning journey with a beginner-friendly course that covers the fundamentals of this growing cybersecurity risk.

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Unlock Peak Productivity with Micro Mental Resets

How often do you find yourself feeling the weight of your agenda putting pressure on you, stressing you out, and—counterproductively—distracting you from the task you’re currently working on? Believe it or not, one of the best ways to power through and stay on track is to step away and take a minute to get your stress back under control. 

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

Contact Us

330 Pony Farm Road Suite #2
Oneonta, New York 13820

Mon to Fri 9:00am to 6:00pm

support@directive.com

(607) 433-2200